ISBNs for customer relations

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customer relations matches 237 work(s)

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Negotiating With Backbone: Eight Sales Strategies to Defend Your Price and Value

By Reed K. Holden

See complete details on each edition (4 editions listed)

Hardcover:

9780134268415 | 2 edition (Financial Times Management, October 22, 2015), cover price $34.99

9780133064766 | Financial Times Management, May 28, 2012, cover price $34.99

9780521250085, titled "Order and Chance: The Pattern of Diderot's Thought" | Cambridge Univ Pr, October 1, 1983, cover price $54.95 | also contains Order and Chance: The Pattern of Diderot''s Thought

Paperback:

9780134268088 | Financial Times Management, May 28, 2012, cover price $34.99

Fanatical Prospecting: The Ultimate Guide for Starting Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, and Cold Calling

By Jeb Blount and Mike Weinberg (foreword by)

See complete details on each edition (1 edition listed)

Hardcover:

9781119144755 | John Wiley & Sons Inc, October 5, 2015, cover price $27.00

Leading the Customer Experience: Inspirational Service Leadership

By Sarah Cook

See complete details on each edition (1 edition listed)

Hardcover:

9781472447692 | Gower Pub Co, September 3, 2015, cover price $44.95

Win the Customer: 70 Simple Rules for Sensational Service

By Flavio Martins

See complete details on each edition (1 edition listed)

Hardcover:

9780814436240 | Amacom Books, September 23, 2015, cover price $21.95

Talk Is (Not!) Cheap: The Art of Conversation Leadership

By Mel Foster (narrator)

See complete details on each edition (3 editions listed)

CD/Spoken Word:

9781511332071, titled "Talk Is Not! Cheap: The Art of Conversation Leadership" | Mp3 una edition (Brilliance Audio, September 15, 2015), cover price $9.99

9781480555433 | Unabridged edition (Brilliance Audio, January 21, 2014), cover price $24.99

9781480555570 | Mp3 una edition (Brilliance Audio, January 21, 2014), cover price $19.99

Trend-driven Innovation: Beat Accelerating Customer Expectations

By Delia Dumitrescu

See complete details on each edition (1 edition listed)

Paperback:

9781119076315 | John Wiley & Sons Inc, October 5, 2015, cover price $32.00

The Challenger Customer: Selling to the Hiddwen Influencer Who Can Multiply Your Results

By Brent Adamson, Matthew Dixon, Pat Spenner and Nick Toman

See complete details on each edition (1 edition listed)

Paperback:

9781101980408 | Random House, September 8, 2015, cover price $18.00

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results

By Brent Adamson, Matthew Dixon, Pat Spenner and Nick Toman

See complete details on each edition (3 editions listed)

Hardcover:

9781591848158 | Portfolio, September 8, 2015, cover price $28.95

Paperback:

9780435317492, titled "French Revolution" | Heinemann, June 1, 1977, cover price $11.50 | also contains French Revolution

CD/Spoken Word:

9781611764819 | Unabridged edition (Penguin/Highbridge, September 8, 2015), cover price $40.00

Behavioral Marketing: Delivering Personalized Experiences at Scale

Product Description: Grow revenue by leveraging behavioral marketing during your next campaignBehavioral Marketing guides you in using relatively new marketing tactics to grow revenue and create process efficiencies. An incredibly valuable text, this book defines the key principles of behavioral marketing—including customer journey mapping, channel-level planning, data capture and hygiene, campaign creation, delivery best practices, and measurement/optimization—and shows you how to fix highly inefficient processes while implementing your next marketing initiative...read more

By Dave Walters

See complete details on each edition (1 edition listed)

Hardcover:

9781119076575 | John Wiley & Sons Inc, August 24, 2015, cover price $25.00 | About this edition: Grow revenue by leveraging behavioral marketing during your next campaignBehavioral Marketing guides you in using relatively new marketing tactics to grow revenue and create process efficiencies.

Managing Stakeholders As Clients: Sponsorship, Partnership, Leadership, and Citizenship

Product Description: Gathering decades of research on communications and stakeholder relations, Mrio Trentim, PfMP, CBAP, suggests a paradigm shift in the way project managers view their stakeholders. Using the four "ships" (sponsorship, partnership, leadership, and citizenship), the author charts a successful path for identifying and communicating with stakeholders that will positively impact the way you view stakeholders and how they influence your project...read more

By Mario Henrique Trentim

See complete details on each edition (2 editions listed)

Paperback:

9781628250817 | 2 edition (Project Management Inst, August 1, 2015), cover price $34.95 | About this edition: Gathering decades of research on communications and stakeholder relations, Mrio Trentim, PfMP, CBAP, suggests a paradigm shift in the way project managers view their stakeholders.

9781935589655 | Project Management Inst, July 30, 2013, cover price $8.00 | About this edition: Book by Trentim, Mario Henrique

Valuable Content Marketing: How to Make Quality Content Your Key to Success

Product Description: The first edition of Valuable Content MarketingÂ provided a clear, straightforward guide on what to write and produce, what type of information to share, and how to share it to get the most effective results.Â Written for the current business environment, particularly start-ups and consulting companies, this updated second edition offers new ideas, examples, step-by-step action lists, quick tips, and goal-driven chapter summaries to help businesses create compelling, targeted content for their customers...read more

By Sharon Tanton

See complete details on each edition (2 editions listed)

Hardcover:

9780443088131, titled "Anesthesia and Co-Existing Disease" | 3rd edition (Churchill Livingstone, August 1, 1993), cover price $115.00 | also contains Anesthesia and Co-Existing Disease | About this edition: The 3rd Edition features a separate chapter on asthma and extensively expanded sections on peripheral nerve injury, anticoagulation and regional anesthesia, diabetes mellitus, and malignant hyperthermia.

Paperback:

9780749473273 | 2 edition (Kogan Page Ltd, July 28, 2015), cover price $24.95 | About this edition: The first edition of Valuable Content MarketingÂ provided a clear, straightforward guide on what to write and produce, what type of information to share, and how to share it to get the most effective results.

Why Customers Would Rather Have a Smartphone Than a Car: Relationship Retailing As an Opportunity

By Cor Molenaar

See complete details on each edition (1 edition listed)

Hardcover:

9781472466563 | Gower Pub Co, June 17, 2015, cover price $79.95

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

By Melvin Brand Flu

See complete details on each edition (1 edition listed)

Hardcover:

9781118988923 | John Wiley & Sons Inc, December 14, 2015, cover price $28.00

Authentic Customer Centricity

Product Description: This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity...read more

By Alkhatani Saad Zafer

See complete details on each edition (2 editions listed)

Hardcover:

9781623969134 | Information Age Pub Inc, June 1, 2015, cover price $85.99 | About this edition: This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success.

Paperback:

9781623969127 | Information Age Pub Inc, June 1, 2015, cover price $45.99 | About this edition: This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success.

Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism

By Don Peppers and Rogers

See complete details on each edition (1 edition listed)

CD/Spoken Word:

9781501271717 | Unabridged edition (Brilliance Audio, June 1, 2015), cover price $12.99

A Multidisciplinary Approach to Service Encounters

By LucÃa FernÃ¡ndez-Amaya (editor) and MarÃa De La O. HernÃ¡ndez-lÃ³pez (editor)

See complete details on each edition (1 edition listed)

Hardcover:

9789004260153 | Brill Academic Pub, May 27, 2015, cover price $142.00

The Financial Professional's Guide to Communication: How to Strengthen Client Relationships and Build New Ones

By Robert L. Finder, Jr.

See complete details on each edition (2 editions listed)

Hardcover:

9780133017908 | Financial Times Management, October 18, 2012, cover price $46.99

Paperback:

9780134271484 | Financial Times Management, October 28, 2012, cover price $37.99

A Multidisciplinary Approach to Service Encounters

By LucÃa FernÃ¡ndez Amaya (editor)

See complete details on each edition (1 edition listed)

Hardcover:

9780442318789, titled "Reproductively Active Chemicals: A Reference Guide" | Van Nostrand Reinhold, July 1, 1991, cover price $167.95 | also contains Reproductively Active Chemicals: A Reference Guide

Oversubscribed: How to Get People Lining Up to Do Business With You

By Daniel Priestley

See complete details on each edition (4 editions listed)

Hardcover:

9780857086174 | Capstone Ltd, June 8, 2015, cover price $45.00

9780405091735, titled "The Best Plays of 1937-1938" | Arno Pr, June 1, 1976, cover price $32.95 | also contains The Best Plays of 1937-1938

9780405091742, titled "The Best Plays of 1938-1939" | Ayer Co Pub, June 1, 1976, cover price $32.95 | also contains The Best Plays of 1938-1939

Paperback:

9780857086198 | Capstone Ltd, May 11, 2015, cover price $22.00

Customer-centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers

By Aldo Cundari

See complete details on each edition (2 editions listed)

Hardcover:

9781119092896 | John Wiley & Sons Inc, May 4, 2015, cover price $25.00

Paperback:

9780426203377, titled "Doctor Who: Remembrance of the Daleks" | Carol Pub Group, September 1, 1990, cover price $3.95 | also contains Doctor Who: Remembrance of the Daleks

When Digital Becomes Human: The Transformation of Customer Relationships

Product Description: In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. In a recent global market study, 73% of respondents stated that even when a companyâs digital channels work perfectly, they still want access to a real person...read more

By Steven Van Belleghem

See complete details on each edition (2 editions listed)

Paperback:

9780749473235 | Kogan Page Ltd, April 28, 2015, cover price $27.95 | About this edition: In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage.

9780380873531, titled "Now and Again" | Avon Books, June 1, 1984, cover price $2.95 | also contains Now and Again | About this edition: First printing copy

Be Your Customer's Hero: Real-world Tips & Techniques for the Service Front Lines

By Adam Toporek

See complete details on each edition (1 edition listed)

Paperback:

9780814449059 | Amacom Books, April 22, 2015, cover price $17.95

The Experience: The 5 Principles of Disney Service and Relationship Excellence

By Brian T. Church and Bruce Loeffler

See complete details on each edition (1 edition listed)

Hardcover:

9781119028659 | John Wiley & Sons Inc, April 20, 2015, cover price $25.00

The High Speed Company: Creating Urgency and Growth in a Nanosecond Culture

Product Description: The only way to ensure your companyâs success is to change faster on the inside than the world is changing on the outsideNo one knows the ins and outs of successful companies better than bestselling author Jason Jennings. Back in 2001, with Itâs Not the Big That Eat the Small, Itâs the Fast That Eat the Slow, Jennings proved that speed was the ultimate competitive advantage...read more

By Laurence Haughton

See complete details on each edition (2 editions listed)

Hardcover:

9781591847366, titled "The High-Speed Company: Creating Urgency and Growth in a Nanosecond Culture" | Portfolio, March 17, 2015, cover price $27.95 | About this edition: The only way to ensure your companyâs success is to change faster on the inside than the world is changing on the outsideNo one knows the ins and outs of successful companies better than bestselling author Jason Jennings.

Paperback:

9780373352364, titled "No Hay Ley En En Amor" | Harlequin Books, May 1, 1998, cover price $3.50 | also contains No Hay Ley En En Amor

Zombie Loyalists: Using Great Service to Create Rabid Fans

By Peter Shankman

See complete details on each edition (3 editions listed)

Hardcover:

9781137279668 | St Martins Pr, January 27, 2015, cover price $27.00

CD/Spoken Word:

9781633795334 | Mp3 una edition (Dreamscape Media Llc, January 27, 2015), cover price $29.99

9781633795297 | Unabridged edition (Dreamscape Media Llc, January 27, 2015), cover price $49.99

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