(view table of contents)

This book comes approved by the North Carolina Real Estate Commission to fulfill the 30-hour course requirement for salespersons. Its approach is easier to read-yet more comprehensive-than most competing texts, effectively blending information regarding national laws and concepts with information specific to North Carolina statutes, principles and practices.

Product Description: Take control of your job, get noticed, and get ahead-no matter what's happening in the job market. Times are tough. There's no denying that. Most of us feel lucky enough just to have a job, let alone hope for a promotion. But who says a rough economy has to hold you back? How to Say It: Be Indispensable at Work will help you be the one who gets ahead when others are just getting by...read more

Product Description: Various organizational theories have been developed to explain behaviors and activities within organizations when adopting or using information systems.Inter-Organizational Information Systems and Business Management: Theories for Researchers highlights the most influential organizational theories and their applications in Inter-Organizational Information Systems...read more

For one-semester courses in Introductory/ Preparatory Chemistry. Written for students who have had little or no previous instruction in chemistry, or for those who need a thorough review, this interesting and informative text gives readers the background (and confidence) needed for subsequent success in a college-level general chemistry course. Honing selected portions for greater clarity in presentation, Stoker's book foregoes the multi-topic, "watered down" version of its counterparts by zeroing in on a smaller number of select topics, treating them extensively, and helping students understand them in greater depth.* NEW - 17 vignettes on "The Human Side of Chemistry" - Brief biographies of scientists who helped develop the foundations of modern chemistry. * Enables students to connect with the "people aspect" of chemistry, and understand how the significant contributions of certain individuals helped make chemistry the exciting and central science it is today. * NEW - A "Chemical Extension" application - Adds perspective to worked-out examples that center on specific compounds. Focuses on the chemical compound itself - its relationship to the environment, its relationship to living systems (biochemistry), etc. * Helps students become aware of the compounds "realness", and not lose themselves in the mathematics of problem-solving. * NEW - Extensively expanded marginal note materials - Provides additional details, links between concepts, or historical information about the concepts under discussion. * Summarizes key concepts and gives students tips for remembering concepts or distinguishing between similar concepts. * Value-priced two-color paperback. * Students get a solid chemistry book for one-third less than most competitors. * A focus on fewer topics - with a more extensive treatment. * Not just watered-down general chemistry. Ensures that students gain a solid grasp of essential, fundamental material. * Begins at the beginning - Begins the development of each topic at "ground level" and continues step-by-step until the level of sophistication required for a further chemistry course is attained. * Students require no prior knowledge of the topic but truly prepares students for their subsequent general chemistry course. * An emphasis on problem-solving throughout - Uses dimensional analysis in problem-solving whenever possible. * Equips students with a powerful and widely applicable tool that requires no mathematics beyond arithmetic and elementary algebra. * A stress on significant figure concepts in all problem-solving situations - Provides two answers to the example: the calculator example (which does not take into account significant digits), and, in color, the correct answer (which is the calculator answer adjusted to the correct number of significant figures). * Emphasizes the importance of precise use of significant figures. * Over 5,000 questions and problems - Counting problem subparts. * Provides students with more opportunities to become proficient at problem-solving than any other text on the market. * Numerous worked-out examples - With detailed commentary. * Students are shown the proper way to mentally dissect and solve a problem. * Two independent, but similar, problem sets - At the end of each chapter; one with answers, one without. Divides chapter-end problem sets into three sections: Practice Problems - single-concept, routine drill problems categorized by topic and arranged in the same sequence as chapter coverage; Additional Problems - more difficult problems that involve more than one concept; Cumulative Skills Section - draws on material covered up to that point, and allows students to practice problem-solving techniques presented earlier. * Provides instructors and students with a variety of problems for both self-study and homework.

The first edition of Leadership Communication was well received by students and instructors, and the second edition builds on that momentum. It continues to help current and potential managers become effective leaders by being better communicators. It brings together managerial communication and concepts of emotional intelligence to create a new model of communication skills and strategies for corporate leaders. It begins with chapters on the core communication skills of developing strategy, analyzing an audience, writing in all types of business genres, and designing and delivering effective PowerPoint presentations all from a leadership perspective. Then, it takes students through chapters on emotional intelligence, cultural literacy, meeting management, and team leadership, before concluding with chapters on internal and external organizational communication.

Product Description: Business and Professional Communication engages the reader with the most current strategies needed to effectively manage workplace communication challenges.   Noted as a complete text matching the unique demands of the workplace environment to student competencies, Business and Professional Communication surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully...read more

Product Description: A collection of new studies of the role of discourse in communication in business and other professional fields, offering a multidisciplinary approach and providing a number of representative perspectives to the different theoretical and methodological traditions that characterize this subject...read more