Product Description: Book by Ebinger, Charles K.

Respected scholars Eric Eisenberg, H.L. Goodall Jr., and Angela Trethewey combine decades of teaching and scholarly experience to offer students a concise and readable introduction to organizational communication theories and their practical applications. Using the metaphor of creativity (getting what you want) and constraint (following established rules) this popular textbook offers students more opportunities than ever before to practice what they learn through a variety of features within the textbook itself and on its companion Web site.

Product Description: This book comes approved by the North Carolina Real Estate Commission to fulfill the 30-hour course requirement for salespersons. Its approach is easier to read-yet more comprehensive-than most competing texts, effectively blending information regarding national laws and concepts with information specific to North Carolina statutes, principles and practices...read more

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The first edition of Leadership Communication was well received by students and instructors, and the second edition builds on that momentum. It continues to help current and potential managers become effective leaders by being better communicators. It brings together managerial communication and concepts of emotional intelligence to create a new model of communication skills and strategies for corporate leaders. It begins with chapters on the core communication skills of developing strategy, analyzing an audience, writing in all types of business genres, and designing and delivering effective PowerPoint presentations all from a leadership perspective. Then, it takes students through chapters on emotional intelligence, cultural literacy, meeting management, and team leadership, before concluding with chapters on internal and external organizational communication.

Modaff and DeWine's new undergraduate text, Organizational Communication: Foundations, Challenges, and Misunderstandings, offers a unique perspective on the field of internal organizational communication. The authors review the foundational material, but intersperse the discussions with excerpts from interviews conducted with over 60 leaders and workers in a variety of organizations. A central feature of the text is the concept of misunderstandings, which highlights the idea that organizations are inherently problematic. This focus positions communication at the center of organizational life, and shows the reader how and why communication can serve to create and resolve misunderstandings of all types. The authors advance a model, the Communicative Organization, which allows the reader to see the significance of communication to every aspect of organizational functioning. Benefits to instructors and students include: The use of real-life problems as told by organizational leaders and workers to illustrate the material discussed in every chapter, which provides an easy mechanism for starting class discussions. Chapters on realistic recruitment and organizational socialization, which are not typically found in other introductory organizational communication textbooks. Integration of the concepts of gender and diversity throughout the text. Discussions of current applications of theories and concepts as students have or will experience them. A postscript that ties all of the material from the text together. A writing style that is student-centered yet sufficiently challenging.

This book comes approved by the North Carolina Real Estate Commission to fulfill the 30-hour course requirement for salespersons. Its approach is easier to read-yet more comprehensive-than most competing texts, effectively blending information regarding national laws and concepts with information specific to North Carolina statutes, principles and practices.

Product Description: A collection of new studies of the role of discourse in communication in business and other professional fields, offering a multidisciplinary approach and providing a number of representative perspectives to the different theoretical and methodological traditions that characterize this subject...read more

Product Description: Bringing together prominent scholars in the field of organizational communication to examine the relationship between difference and organizing, this book explores the concept in a comprehensive and systematic way. Part I explores numerous ways in which difference can be critically examined as a communicative phenomenon; Part II addresses how best to teach difference, including pragmatic recommendations for explaining the topic and making it relevant to students' lives; and Part III broadly examines difference as a central construct in applied organizational communication research...read more

Product Description: Work on organizational discourse studies has mushroomed in the past several decades, spanning various disciplines and encompassing a wide array of organizational topics. In contrast to micro-level studies of individual language and communication, Organizational Discourse Studies, a three-volume collection, focuses on discourse at organizational levels and is an invaluable resource to anyone interested in how methods of discourse analysis can be applied to gain insight into the workings of an organization...read more

Product Description: Business and Professional Communication engages the reader with the most current strategies needed to effectively manage workplace communication challenges.   Noted as a complete text matching the unique demands of the workplace environment to student competencies, Business and Professional Communication surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully...read more

Grounded in real business examples and fundamental skill-building, Business and Professional Communication places a strong emphasis on presentations in business settings to better prepare readers for the realities of daily career life. This book’s comprehensive topic coverage provides clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, Business and Professional Communication provides readers with practical tips, contemporary applications, and a survey of the relevant theories.

Product Description: Take control of your job, get noticed, and get ahead-no matter what's happening in the job market. Times are tough. There's no denying that. Most of us feel lucky enough just to have a job, let alone hope for a promotion. But who says a rough economy has to hold you back? How to Say It: Be Indispensable at Work will help you be the one who gets ahead when others are just getting by...read more

Product Description: Various organizational theories have been developed to explain behaviors and activities within organizations when adopting or using information systems.Inter-Organizational Information Systems and Business Management: Theories for Researchers highlights the most influential organizational theories and their applications in Inter-Organizational Information Systems...read more

Product Description: From the New York Times and Wall Street Journal Bestseller...Customer service isn't a department--it's a philosophy that includes every person and aspect of the best and brightest companies. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition...read more

Product Description: Communication seems so simple, yet breakdowns in communication abound and serious misunderstandings can have you losing your temper, face or credibility and failing to achieve what you want. But both written and presentational business communication are career skills – affecting your current job and future prospects – in which you simply must excel...read more