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By
Carl Sewell and
Paul B. Brown
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Bibliographic Detail
Publisher
Pocket Books
Publication date
December 1, 1992
Binding
Paperback
Edition
Reissue
Book category
Adult Non-Fiction
ISBN-13
9780671747954
ISBN-10
0671747959
Dimensions
0.75 by 5.25 by 8.50 in.
Weight
0.35 lbs.
Availability§
Out of Print
Original list price
$14.00
Subjects
§As reported by publisher
Amazon.com says people who bought this book also bought:
Velocity | Raving Fans | The Art & Science of Internet Car Sales | The Customer Service Revolution | Secret Service | The Customer Rules | Exceptional Service, Exceptional Profit | What's the Secret? | Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless
Velocity | Raving Fans | The Art & Science of Internet Car Sales | The Customer Service Revolution | Secret Service | The Customer Rules | Exceptional Service, Exceptional Profit | What's the Secret? | Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless
Summaries and Reviews
Summary
A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back
Editions
Paperback
Revised edition from Crown Pub (November 1, 2002)
9780385504454 | details & prices | 208 pages | 8.50 × 11.25 × 0.50 in. | 0.40 lbs | List price $14.99
About: In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade.
About: In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade.
The price comparison is for this edition
Reissue edition from Pocket Books (December 1, 1992)
9780671747954 | details & prices | 5.25 × 8.50 × 0.75 in. | 0.35 lbs | List price $14.00
About: A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back
About: A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back
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