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Cover for 9783322847287 Cover for 9780385504454 Cover for 9780671747954 Cover for 9780671021016 Cover for 9780553470277 Cover for 9780385415033
cover image for 9783322847287
By Carl Sewell (contributor)

Paperback:

9783322847287 | Reprint edition (Springer Verlag, March 8, 2012), cover price $69.99

In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade. Reprint.

Paperback:

9780385504454 | Revised edition (Crown Pub, November 1, 2002), cover price $14.99 | About this edition: In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade.
9780671747954 | Reissue edition (Pocket Books, December 1, 1992), cover price $14.00 | About this edition: A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back

Miscellaneous:

9780307567314 | Crown Pub, July 1, 2009, cover price $14.95

cover image for 9780671021016
A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back (view table of contents)

Paperback:

9780671021016 | Revised edition (Pocket Books, July 1, 1998), cover price $14.00 | About this edition: A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back

cover image for 9780553470277
Product Description: The art of developing the long-term customer  relationships that are the lifeblood of every  successful enterprise. "Sewell's fundamentals are to  an entrepreneur what the three R's are to a  teacher...required reading." -- Harvey Mackay,  author of Swim with the Shark...read more

Cassette/Spoken Word:

9780553470277 | Bantam Audio, November 1, 1991, cover price $16.99 | also contains Ice | About this edition: The art of developing the long-term customer  relationships that are the lifeblood of every  successful enterprise.

cover image for 9780385415033
A successful entrepreneur offers a straightforward 'cookbook' approach for treating customers with the respect that keeps them coming back and for knowing what customers want before the customers know it themselves

Hardcover:

9780385415033 | Doubleday, September 1, 1990, cover price $24.95 | About this edition: A successful entrepreneur offers a straightforward 'cookbook' approach for treating customers with the respect that keeps them coming back and for knowing what customers want before the customers know it themselves

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