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Customer Service for Dummies
By
Keith Bailey and
Karen Leland
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Bibliographic Detail
Publisher
For Dummies
Publication date
July 31, 2006
Pages
380
Edition
3
Book category
Adult Non-Fiction
ISBN-13
9780470049723
ISBN-10
0470049723
Original list price
$21.99
Summaries and Reviews
Editions
Paperback
3 edition from For Dummies (May 1, 2006)
9780471768692 | details & prices | 380 pages | 7.50 × 9.00 × 0.75 in. | 1.35 lbs | List price $21.99
About: Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike.
About: Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike.
from John Wiley & Sons Inc (September 1, 1999)
9780764552090 | details & prices | 422 pages | 7.25 × 9.25 × 1.25 in. | 1.70 lbs | List price $21.99
About: Provides tips on e-mail communication, Internet customer service, face-to-face customer service, and telephone service
About: Provides tips on e-mail communication, Internet customer service, face-to-face customer service, and telephone service
from For Dummies (December 1, 1995)
9781568843919 | details & prices | 346 pages | 7.50 × 10.00 × 1.00 in. | 1.55 lbs | List price $19.99
About: Provides suggestions for improving customer service, including how to use surveys to understand customer needs, how to develop staff training programs, and how to reduce stress
About: Provides suggestions for improving customer service, including how to use surveys to understand customer needs, how to develop staff training programs, and how to reduce stress
Miscellaneous
The price comparison is for this edition
3 edition from For Dummies (July 31, 2006)
9780470049723 | details & prices | 380 pages | List price $21.99
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