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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
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Bibliographic Detail
Publisher
McGraw-Hill
Publication date
June 26, 2013
Pages
223
Binding
Hardcover
Book category
Adult Non-Fiction
ISBN-13
9780071809931
ISBN-10
0071809937
Dimensions
1 by 6.50 by 8.50 in.
Weight
1 lbs.
Original list price
$28.00
Amazon.com says people who bought this book also bought:
Perfect Phrases for Customer Service | The Ten Principles Behind Great Customer Experiences | Be Our Guest | The Effortless Experience | Hospital Operations | Customer Service Training 101 | The Nordstrom Way to Customer Service Excellence
Perfect Phrases for Customer Service | The Ten Principles Behind Great Customer Experiences | Be Our Guest | The Effortless Experience | Hospital Operations | Customer Service Training 101 | The Nordstrom Way to Customer Service Excellence
Summaries and Reviews
Editions
Hardcover
The price comparison is for this edition
from McGraw-Hill (June 26, 2013)
9780071809931 | details & prices | 223 pages | 6.50 × 8.50 × 1.00 in. | 1.04 lbs | List price $28.00
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