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customer relations matches 237 work(s)
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Cover for 9781944659042 Cover for 9781944659059 Cover for 9780071839327 Cover for 9781522642367 Cover for 9781848443686 Cover for 9781783479405 Cover for 9781118217221 Cover for 9781138021020 Cover for 9781138687530 Cover for 9781138028296 Cover for 9781292116891 Cover for 9781940363219 Cover for 9781119227823 Cover for 9780814437155 Cover for 9781511370936 Cover for 9781511370943 Cover for 9781599185842 Cover for 9781469207377 Cover for 9781469207421 Cover for 9781469207483 Cover for 9780262529051 Cover for 9781101980675 Cover for 9781119167969 Cover for 9780415523493 Cover for 9781138951228 Cover for 9780415523509 Cover for 9781138951235 Cover for 9781137551870 Cover for 9781783267132 Cover for 9780749471910 Cover for 9781137489708 Cover for 9780538876698 Cover for 9781632650238 Cover for 9781482256147 Cover for 9781138847385 Cover for 9781610352628 Cover for 9781501271458 Cover for 9781501284250
Winning in Service Markets: Success Through People, Technology and Strategy
cover image for 9781944659042
By Jochen Wirtz
See complete details on each edition (2 editions listed)

Hardcover:

9781944659042 | World Scientific Pub Co Inc, September 6, 2016, cover price $75.00

Paperback:

9781944659059 | World Scientific Pub Co Inc, September 5, 2016, cover price $38.00

The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
cover image for 9781522642367
By Robbie Kellman Baxter and Allen Blue (foreword by)
See complete details on each edition (2 editions listed)

Hardcover:

9780071839327 | McGraw-Hill, March 17, 2015, cover price $28.00

CD/Spoken Word:

9781522642367 | Mp3 una edition (Audible Studios on Brilliance audio, July 12, 2016), cover price $9.99

Handbook on Research in Relationship Marketing
cover image for 9781783479405
By George Deitz
See complete details on each edition (2 editions listed)

Hardcover:

9781848443686 | Edward Elgar Pub, March 29, 2011, cover price $190.00

Paperback:

9781783479405 | Reprint edition (Edward Elgar Pub, June 30, 2016), cover price $65.00

At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques
cover image for 9781118217221
By Frank Eliason, Jeff Jarvis (foreword by) and Brian Solis (foreword by)
See complete details on each edition (1 edition listed)

Hardcover:

9781118217221 | John Wiley & Sons Inc, April 24, 2012, cover price $24.95

Customer Value Creation Behavior
cover image for 9781138687530
By Youjae Yi
See complete details on each edition (2 editions listed)

Hardcover:

9781138021020 | Routledge, April 7, 2014, cover price $160.00

Paperback:

9781138687530 | Routledge, April 21, 2016, cover price $53.95

Service Supply Chain Systems: A Systems Engineering Approach
cover image for 9781138028296
By Tsan-ming Choi
See complete details on each edition (1 edition listed)

Hardcover:

9781138028296 | CRC Pr I Llc, April 12, 2016, cover price $99.95

How to Wow: 68 Effortless Ways to Make Every Customer Expereince Amazing
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By Adrian Swinscoe
See complete details on each edition (1 edition listed)

Paperback:

9781292116891 | Pearson Education, April 10, 2016, cover price $42.50

7L: The Seven Levels of Communication: Go from Relationships to Referrals
cover image for 9781940363219
By Michael J. Maher
See complete details on each edition (1 edition listed)

Hardcover:

9781940363219 | Benbella Books, September 2, 2014, cover price $24.95

The Art of Client Service: The Classic Guide
cover image for 9781119227823
By Ian Schafer (foreword by) and Robert Solomon
See complete details on each edition (1 edition listed)

Hardcover:

9781119227823 | 3 edition (John Wiley & Sons Inc, April 4, 2016), cover price $22.00

Beyond the Sales Process: 12 Proven Strategies for a Customer-driven World
cover image for 9780814437155
By Dave Stein
See complete details on each edition (3 editions listed)

Hardcover:

9780814437155 | Amacom Books, April 4, 2016, cover price $27.95

CD/Spoken Word:

9781511370936 | Unabridged edition (Brilliance Audio, April 4, 2016), cover price $29.99
9781511370943 | Mp3 una edition (Brilliance Audio, April 4, 2016), cover price $24.99

No B.S. Guide to Maximum Referrals and Customer Retention
cover image for 9781599185842
By Shaun Buck, Burleson (contributor), Dan S. Kennedy, Keith Lee (contributor) and Susie Nelson (contributor)
See complete details on each edition (1 edition listed)

Paperback:

9781599185842, titled "No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits" | Entrepreneur Pr, March 15, 2016, cover price $17.95

Outside in: The Power of Putting Customers at the Center of Your Business
cover image for 9781469207483
By Mel Foster (narrator)
See complete details on each edition (3 editions listed)

CD/Spoken Word:

9781469207377 | Unabridged edition (Brilliance Audio, August 28, 2012), cover price $29.99
9781469207421 | Unabridged edition (Brilliance Audio Lib Edn, August 28, 2012), cover price $69.97
9781469207483 | Mp3 una edition (Brilliance Audio, August 28, 2012), cover price $24.99

Customer-centric Marketing: A Pragmatic Framework
cover image for 9780262529051
By Baohong Sun
See complete details on each edition (1 edition listed)

Paperback:

9780262529051 | Mit Pr, March 18, 2016, cover price $32.00

Hug Your Haters: How to Embrace Complaints and Keep Your Customers
cover image for 9781101980675
By Jay Baer
See complete details on each edition (1 edition listed)

Hardcover:

9781101980675 | Portfolio, March 1, 2016, cover price $27.00

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
cover image for 9781119167969
By Dan Steinman
See complete details on each edition (1 edition listed)

Hardcover:

9781119167969 | John Wiley & Sons Inc, February 29, 2016, cover price $30.00

Contemporary Selling: Building Relationships, Creating Value
cover image for 9781138951228
By Greg W. Marshall
See complete details on each edition (4 editions listed)

Hardcover:

9781138951228 | 5th edition (Routledge, February 24, 2016), cover price $300.00
9780415523493 | 4th edition (Routledge, April 2, 2013), cover price $230.00

Paperback:

9781138951235 | 5th edition (Routledge, February 24, 2016), cover price $109.95
9780415523509 | 4th edition (Routledge, March 21, 2013), cover price $104.95

More Than a Showroom: Strategies for Winning Back Online Shoppers
cover image for 9781137551870
By Calamusa
See complete details on each edition (1 edition listed)

Hardcover:

9781137551870 | Palgrave Macmillan, February 2, 2016, cover price $35.00

Total Value Development: How to Drive Service Innovation
cover image for 9781783267132
By Christopher David Storey
See complete details on each edition (1 edition listed)

Hardcover:

9781783267132 | Imperial College Pr, June 30, 2016, cover price $125.00

On Purpose: Delivering a Branded Customer Experience People Love
cover image for 9780749471910
By Andy Milligan and Shaun Smith
See complete details on each edition (1 edition listed)

Paperback:

9780749471910 | Kogan Page Ltd, December 28, 2015, cover price $26.95

Hello!: And Every Little Thing That Matters
cover image for 9781137489708
By Kate Edwards
See complete details on each edition (1 edition listed)

Hardcover:

9781137489708 | Palgrave Macmillan, February 16, 2016, cover price $30.00

501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression
cover image for 9781632650238
By Donna Cutting
See complete details on each edition (2 editions listed)

Paperback:

9781632650238 | Career Pr Inc, December 21, 2015, cover price $16.99
9780538876698, titled "Marketing Research Essentials" | 2nd edition (South-Western Pub, September 1, 1997), cover price $82.95 | also contains Marketing Research Essentials

Satellite Marketing: Using Social Media to Create Engagement
cover image for 9781482256147
By Kevin Popovic
See complete details on each edition (1 edition listed)

Paperback:

9781482256147 | Productivity Pr, June 3, 2016, cover price $39.95

Customer Engagement: Contemporary Issues and Challenges
cover image for 9781138847385
By Jodie Conduit (editor)
See complete details on each edition (1 edition listed)

Hardcover:

9781138847385 | Routledge, December 23, 2015, cover price $160.00

Manipurated: How Business Owners Can Fight Fraudulent Online Ratings and Reviews
cover image for 9781610352628
By Daniel Lemin
See complete details on each edition (1 edition listed)

Paperback:

9781610352628 | Quill Driver Books, December 1, 2015, cover price $14.95

The Next Evolution of Marketing: Connect With Your Customers by Marketing With Meaning
cover image for 9781501284250
By Bruce Reizen (narrator)
See complete details on each edition (2 editions listed)

CD/Spoken Word:

9781501284250 | Mp3 una edition (Brilliance Audio, August 11, 2015), cover price $14.99
9781501271458 | Unabridged edition (Brilliance Audio, June 1, 2015), cover price $13.99

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