ISBNs for customer services

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customer services matches 117 work(s)

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The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business

By David Meerman Scott

See complete details on each edition (2 editions listed)

Hardcover:

9781118827857 | John Wiley & Sons Inc, September 2, 2014, cover price $28.00

Paperback:

9781119272427 | John Wiley & Sons Inc, July 5, 2016, cover price $22.00

At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

By Frank Eliason, Jeff Jarvis (foreword by) and Brian Solis (foreword by)

See complete details on each edition (1 edition listed)

Hardcover:

9781118217221 | John Wiley & Sons Inc, April 24, 2012, cover price $24.95

Service Supply Chain Systems: A Systems Engineering Approach

By Tsan-ming Choi

See complete details on each edition (1 edition listed)

Hardcover:

9781138028296 | CRC Pr I Llc, April 12, 2016, cover price $99.95

How to Wow: 68 Effortless Ways to Make Every Customer Expereince Amazing

By Adrian Swinscoe

See complete details on each edition (1 edition listed)

Paperback:

9781292116891 | Pearson Education, April 10, 2016, cover price $42.50

Outside in: The Power of Putting Customers at the Center of Your Business

By Mel Foster (narrator)

See complete details on each edition (3 editions listed)

CD/Spoken Word:

9781469207377 | Unabridged edition (Brilliance Audio, August 28, 2012), cover price $29.99

9781469207421 | Unabridged edition (Brilliance Audio Lib Edn, August 28, 2012), cover price $69.97

9781469207483 | Mp3 una edition (Brilliance Audio, August 28, 2012), cover price $24.99

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

By Dan Steinman

See complete details on each edition (1 edition listed)

Hardcover:

9781119167969 | John Wiley & Sons Inc, February 29, 2016, cover price $30.00

Service Management and Marketing: Managing the Service Profit Logic

By Christian Gronroos

See complete details on each edition (1 edition listed)

Paperback:

9781118921449 | 4th edition (John Wiley & Sons Inc, February 29, 2016), cover price $99.95

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

Examines how companies can create a balance between marketing cutting-edge technology and anticipating customer demand

By Clayton M. Christensen

See complete details on each edition (5 editions listed)

Hardcover:

9781422196021 | Reprint edition (Harvard Business School Pr, November 19, 2013), cover price $32.00

9780875845852 | Harvard Business School Pr, June 1, 1997, cover price $35.00 | About this edition: Examines how companies can create a balance between marketing cutting-edge technology and anticipating customer demand

Paperback:

9781633691780 | Harvard Business School Pr, January 5, 2016, cover price $25.00

CD/Spoken Word:

9781565114159, titled "Innovator's Dilemma: When New Technologies Cause Great Firms to Fail" | Abridged edition (Highbridge Co, September 1, 2000), cover price $24.95 | About this edition: Examines how companies can create a balance between marketing cutting-edge technology and anticipating customer demand.

Cassette/Spoken Word:

9781565113930 | Abridged edition (Highbridge Co, September 1, 2000), cover price $18.95 | About this edition: Examines how companies can create a balance between marketing cutting-edge technology and anticipating customer demand.

The Greatest Prospector in the World: A Historically Accurate Parable on Creating Success in Sales, Business & Life.

By Ken Dunn

See complete details on each edition (1 edition listed)

Hardcover:

9781629030753, titled "The Greatest Prospector in the World: A Historically Accurate Parable on Creating Success in Sales, Business & Life" | Next Century Pub, June 7, 2016, cover price $24.95

Leading the Customer Experience: Inspirational Service Leadership

By Sarah Cook

See complete details on each edition (1 edition listed)

Hardcover:

9781472447692 | Gower Pub Co, September 3, 2015, cover price $44.95

Win the Customer: 70 Simple Rules for Sensational Service

By Flavio Martins

See complete details on each edition (1 edition listed)

Hardcover:

9780814436240 | Amacom Books, September 23, 2015, cover price $21.95

Mastering Services Pricing: Designing Pricing That Works for You and for Your Clients

By Kevin Doolan

See complete details on each edition (1 edition listed)

Paperback:

9781292063362 | Financial Times Management, September 10, 2015, cover price $119.99

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

By Leonard A. Schlesinger

See complete details on each edition (1 edition listed)

Hardcover:

9781626565845 | Berrett-Koehler, September 1, 2015, cover price $34.95

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

By Melvin Brand Flu

See complete details on each edition (1 edition listed)

Hardcover:

9781118988923 | John Wiley & Sons Inc, December 14, 2015, cover price $28.00

Digital Disciplines: Attaining Market Leadership Via the Cloud, Big Data, Social, Mobile, and the Internet of Things

By Joe Weinman

See complete details on each edition (1 edition listed)

Hardcover:

9781118995396 | John Wiley & Sons Inc, August 17, 2015, cover price $35.00

Customer Service DNA: Building Blocks That Drive Customer Loyalty

By Curtis Hill

See complete details on each edition (1 edition listed)

Paperback:

9781462116287 | Plain Sight, May 12, 2015, cover price $14.99

Be Your Customer's Hero: Real-world Tips & Techniques for the Service Front Lines

By Adam Toporek

See complete details on each edition (1 edition listed)

Paperback:

9780814449059 | Amacom Books, April 22, 2015, cover price $17.95

The Experience: The 5 Principles of Disney Service and Relationship Excellence

By Brian T. Church and Bruce Loeffler

See complete details on each edition (1 edition listed)

Hardcover:

9781119028659 | John Wiley & Sons Inc, April 20, 2015, cover price $25.00

You've Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships

By Ray Sclafani

See complete details on each edition (1 edition listed)

Hardcover:

9781119062011 | John Wiley & Sons Inc, October 14, 2015, cover price $40.00

Key Account Management: Tools and Techniques for Achieving Profitable Key Supplier Status

By Peter Cheverton

See complete details on each edition (5 editions listed)

Hardcover:

9780312404512, titled "Ideology and Cultural Production" | Palgrave Macmillan, April 1, 1979, cover price $27.50 | also contains Ideology and Cultural Production

Paperback:

9780749469405 | 6 edition (Kogan Page Ltd, February 28, 2015), cover price $49.95

9780749463519 | 5th edition (Kogan Page Ltd, April 5, 2012), cover price $49.95

9780749452773 | 4th edition (Kogan Page Ltd, June 1, 2008), cover price $60.00

Miscellaneous:

9780749454388 | Kogan Page Ltd, January 3, 2010, cover price $0.04 | also contains Key Account Management: Tools and Techniques for Achieving Profitable Key Supplier Status

Sprinkles: Creating Awesome Experiences Through Innovative Service

By Chip R. Bell

See complete details on each edition (1 edition listed)

Hardcover:

9781626341753 | Greenleaf Book Group Llc, February 10, 2015, cover price $15.95

Zombie Loyalists: Using Great Service to Create Rabid Fans

By Peter Shankman

See complete details on each edition (3 editions listed)

Hardcover:

9781137279668 | St Martins Pr, January 27, 2015, cover price $27.00

CD/Spoken Word:

9781633795334 | Mp3 una edition (Dreamscape Media Llc, January 27, 2015), cover price $29.99

9781633795297 | Unabridged edition (Dreamscape Media Llc, January 27, 2015), cover price $49.99

Zombie Loyalists: Using Great Service to Create Rabid Fans

By Jason Huggins (narrator)

See complete details on each edition (1 edition listed)

Paperback:

9780395738597, titled "Insight Guides Alaska" | 4th edition (Apa Productions, April 1, 1995), cover price $22.95 | also contains Insight Guides Alaska

Effective Client Management in Professional Services: How to Build Successful Client Relationships

By Jack Berkovi

See complete details on each edition (1 edition listed)

Hardcover:

9781409437895 | Gower Pub Co, December 28, 2014, cover price $139.95

Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

By Philipp Klaus

See complete details on each edition (1 edition listed)

Hardcover:

9781137375452 | Palgrave Macmillan, January 1, 2015, cover price $42.00

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