Reach: A New Strategy to Help You Step Outside Your Comfort Zone, Rise to the Challenge and Build Confidence | STRETCH HB | Option B: Facing Adversity, Building Resilience, and Finding Joy | There Is No Good Card for This | Radical Candor | How Emotions Are Made | A Fearless Heart | Against Empathy | The Power of Meaning
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organizationÃ¢ÂÂbecause ultimately, as they write, Ã¢ÂÂCompassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.Ã¢ÂÂ
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