Specialty Competencies in Organizational and Business Consulting Psychology | Organization Development & Change | Humble Consulting | Humble Inquiry | An Introduction to Consulting Psychology | Virtuous Leaders | Transformation in Psychotherapy | Transcultural Competence | Clinical Supervision
The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange:
the actions and behaviors of the feedback provider,
the content of the message,
the beliefs and perceptions of the feedback recipient, and
the context in which feedback is provided.
Each chapter includes a case example that highlights key takeaways from the research and illustrates how consultants can apply these concepts and strategies in real scenarios.
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