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Cover for 9781451644739 Cover for 9781451644746 Cover for 9781511309172 Cover for 9781511309189 Cover for 9781511309202 Cover for 9781511309219 Cover for 9781511392464 Cover for 9781531836122 Cover for 9781498751247 Cover for 9781591847502 Cover for 9780241004449 Cover for 9781498743365 Cover for 9781626566101 Cover for 9781520014791 Cover for 9781520014821 Cover for 9780262034463 Cover for 9781118978153 Cover for 9781138823211 Cover for 9781138823235 Cover for 9781452241418 Cover for 9781626566774 Cover for 9781520003313 Cover for 9781498715676 Cover for 9781629561080 Cover for 9781451671827 Cover for 9781451676266 Cover for 9781494560829 Cover for 9781498712484 Cover for 9780801018831 Cover for 9781625275202 Cover for 9781625278623 Cover for 9781482206135 Cover for 9780830844401 Cover for 9781138023505 Cover for 9781138847040 Cover for 9781138847071 Cover for 9781119064220 Cover for 9780814414781 Cover for 9780814436615
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From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments—silos—hinders our work…and how some people and organizations can break those silos down to unleash innovation.One of the characteristics of industrial age enterprises is that they are organized around functional departments. This organizational structure results in both limited information and restricted thinking. The Silo Effect asks these basic questions: why do humans working in modern institutions collectively act in ways that sometimes seem stupid? Why do normally clever people fail to see risks and opportunities that later seem blindingly obvious? Why, as psychologist Daniel Kahneman put it, are we sometimes so “blind to our own blindness”? Gillian Tett, journalist and senior editor for the Financial Times, answers these questions by plumbing her background as an anthropologist and her experience reporting on the financial crisis in 2008. In The Silo Effect, she shares eight different tales of the silo syndrome, spanning Bloomberg’s City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, UBS bank in Switzerland, Facebook in San Francisco, Sony in Tokyo, the BlueMountain hedge fund, and the Chicago police. Some of these narratives illustrate how foolishly people can behave when they are mastered by silos. Others, however, show how institutions and individuals can master their silos instead. These are stories of failure and success. From ideas about how to organize office spaces and lead teams of people with disparate expertise, Tett lays bare the silo effect and explains how people organize themselves, interact with each other, and imagine the world can take hold of an organization and lead from institutional blindness to 20/20 vision.

Hardcover:

9781451644739 | Simon & Schuster, September 1, 2015, cover price $28.00 | About this edition: From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments—silos—hinders our work…and how some people and organizations can break those silos down to unleash innovation.

Paperback:

9781451644746 | Reprint edition (Simon & Schuster, September 27, 2016), cover price $15.00

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Inspired by the Simple Sabotage Field Manual released by the Office of Strategic Services in 1944 to train European resistors, this is the essential handbook to help stamp out unintentional sabotage in any working group, from major corporations to volunteer PTA committees. In 1944, the Office of Strategic Services (OSS)—the predecessor of today’s CIA—issued the Simple Sabotage Field Manual that detailed sabotage techniques designed to demoralize the enemy. One section focused on eight incredibly subtle—and devastatingly destructive—tactics for sabotaging the decision-making processes of organizations. While the manual was written decades ago, these sabotage tactics thrive undetected in organizations today: • Insist on doing everything through channels.• Make speeches. Talk as frequently as possible and at great length.• Refer all matters to committees.• Bring up irrelevant issues as frequently as possible. Haggle over precise wordings of communications.• Refer back to matters already decided upon and attempt to question the advisability of that decision.• Advocate caution and urge fellow-conferees to avoid haste that might result in embarrassments or difficulties later on.• Be worried about the propriety of any decision. Everyone has been faced with someone who has used these tactics, even when they have meant well. Filled with proven strategies and techniques, this brief, clever audiobook outlines the counter-sabotage measures to detect and reduce the impact of these eight classic sabotage tactics to improve productivity, spur creativity, and engender better collegial relationships.
By Tom Parks (narrator)

CD/Spoken Word:

9781511309202 | Unabridged edition (Brilliance Audio, September 6, 2016), cover price $19.99
9781511309219 | Mp3 una edition (Brilliance Audio, September 6, 2016), cover price $14.99
9781511309172, titled "Simple Sabotage: A Modern Field Manual for Detecting & Rooting Out Everyday Behaviors That Undermine Your Workplace" | Unabridged edition (Brilliance Audio, September 29, 2015), cover price $24.99
9781511309189, titled "Simple Sabotage: A Modern Field Manual for Detecting & Rooting Out Everyday Behaviors That Undermine Your Workplace" | Mp3 una edition (Brilliance Audio, September 29, 2015), cover price $19.99 | About this edition: Inspired by the Simple Sabotage Field Manual released by the Office of Strategic Services in 1944 to train European resistors, this is the essential handbook to help stamp out unintentional sabotage in any working group, from major corporations to volunteer PTA committees.

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By James Fouhey (narrator)

CD/Spoken Word:

9781531836122 | Unabridged edition (Audible Studios on Brilliance audio, July 19, 2016), cover price $24.99
9781511392464 | Mp3 una edition (Audible Studios on Brilliance audio, April 19, 2016), cover price $9.99

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Product Description: Think Simple

Hardcover:

9781591847502 | Portfolio, June 7, 2016, cover price $28.00 | About this edition: Simplicity is arguably the most potent weapon in business—attracting customers, motivating employees, helping outthink competitors, and creating new efficiencies.

Paperback:

9780241004449 | Gardners Books, June 30, 2016, cover price $23.30 | About this edition: Think Simple

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Build Extraordinary Trust and Lead Your Team to a Higher Plane For former US Air Force Thunderbirds’ commander and demonstration leader JV Venable, inspiring teamwork was literally a matter of life and death. On maneuvers like the one pictured on the cover, the distance between jets was just eighteen inches. Closing the gaps to sustain that kind of separation requires the highest levels of trust. On the ground or in the air, from line supervisor to CEO, we all face the same challenge. Our job is to entice those we lead to close the gaps that slow the whole team down—gaps in commitment, loyalty, and trust. Every bit of closure requires your people to let go of biases and mental safeguards that hold them back. The process the Thunderbirds use to break that barrier and craft the highest levels of trust on a team with an annual turnover of 50 percent is nothing short of phenomenal. That process is packaged here with tips and compelling stories that will help you build the team of a lifetime.

Paperback:

9781626566101 | Berrett-Koehler Pub, June 6, 2016, cover price $18.95 | About this edition: Build Extraordinary Trust and Lead Your Team to a Higher Plane For former US Air Force Thunderbirds’ commander and demonstration leader JV Venable, inspiring teamwork was literally a matter of life and death.

CD/Spoken Word:

9781520014791 | Unabridged edition (Berrett-Koehler on Dreamscape audio, June 6, 2016), cover price $39.99 | About this edition: As a pilot, commander, and demonstration leader for the Thunderbirds, JV Venable gained key insights into team performance.
9781520014821 | Mp3 una edition (Berrett-Koehler on Dreamscape audio, June 6, 2016), cover price $19.99

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Product Description: Healthy and successful organizations require the people who work within them to be happy, resilient and creative. Just as a human body is undermined if it suffers from sickness, so an organization can only function fully if the people who work within it feel engagement and well-being, and any toxic influences which shape or burden their working lives are resolved This important new title provides a much-needed overview not only of what it means for an organization to be weakened by pervasive psychological influences within the working environment, but also how this dysfunction can be addressed through psychological interventions...read more

Hardcover:

9781138823211 | Routledge, April 7, 2016, cover price $170.00 | About this edition: Healthy and successful organizations require the people who work within them to be happy, resilient and creative.

Paperback:

9781138823235 | Routledge, April 21, 2016, cover price $54.95 | About this edition: Healthy and successful organizations require the people who work within them to be happy, resilient and creative.

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Product Description: Digital Media and Innovation, by Richard A. Gershon, takes an in-depth look at how smart, creative companies have transformed the business of media and telecommunications by introducing unique and original products and services. Today′s media managers are faced with the same basic question: what are the best methods for staying competitive over time? In one word: innovation...read more

Paperback:

9781452241418 | Sage Pubns, March 21, 2016, cover price $54.00 | About this edition: Digital Media and Innovation, by Richard A.

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Product Description: Rethink, Redesign, Reboot.Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations...read more
By M. Tamra Chandler and Dave Ulrich (foreword by)

Hardcover:

9781626566774 | Berrett-Koehler Pub, March 14, 2016, cover price $29.95 | About this edition: Rethink, Redesign, Reboot.

CD/Spoken Word:

9781520003313, titled "How Performance Management Is Killing Performance and What to Do About It: Rethink, Redesign, Reboot" | Unabridged edition (Berrett-Koehler on Dreamscape audio, March 14, 2016), cover price $39.99 | About this edition: Most people associate performance management with the annual review, which is dreaded by employees, management, and HR professionals alike.

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Hardcover:

9781451671827 | Simon & Schuster, February 10, 2015, cover price $27.95

Paperback:

9781451676266 | Reprint edition (Simon & Schuster, February 23, 2016), cover price $16.00

CD/Spoken Word:

9781494560829, titled "Design to Grow: How Coca-Cola Learned to Combine Scale & Agility (and How You Can Too)" | Mp3 una edition (Tantor Media Inc, March 17, 2015), cover price $24.99

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Product Description: While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing...read more

Paperback:

9781498712484 | Productivity Pr, January 22, 2016, cover price $29.95 | About this edition: While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing.

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Product Description: When it comes to qualities such as passion, enthusiasm, energy, and creativity, the majority of the American workforce could be described as "severely lacking." Too many people just go through the motions, viewing work as something they have to do rather than something they love to do...read more

Hardcover:

9780801018831 | Har/psc edition (Baker Pub Group, February 16, 2016), cover price $19.99 | About this edition: When it comes to qualities such as passion, enthusiasm, energy, and creativity, the majority of the American workforce could be described as "severely lacking.

CD/Spoken Word:

9781633896314 | Unabridged edition (Mission Audio, February 16, 2016), cover price $17.98

The Ostrich Effect goes beyond the typical "how to" approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have, and when to have them, in order to solve destructive problems that occur in the workplace. Like the proverbial ostrich with its head in the sand, people often avoid confronting small issues at work, but, if avoided, these issues will escalate and inevitably wreak havoc. Drawing on a combination of social science research and Kahn’s practical experience as an organizational psychologist, the book examines the micro-processes that underlie the way in which these problems develop and flourish. These micro-processes are tiny, fleeting, and hardly noticeable, but when they are identified, something startling becomes apparent: there is a predictable pattern to this escalation. The book uses a variety of examples to demonstrate this pattern across a range of organizations and industries, and offers a toolkit to help guide the reader in resolving people problems at work. The toolkit focuses not on changing others, but on changing how we interact with others―our own behavior is the most powerful force for change that we have. The ostrich remains the symbol of those of us who foolishly ignore our problems while hoping that they will magically disappear. By identifying this "ostrich effect", the reader is empowered to re-frame and neutralize its impact.

Hardcover:

9781138023505 | Routledge, November 24, 2015, cover price $140.00 | About this edition: The Ostrich Effect goes beyond the typical "how to" approach of most books that deal with difficult conversations at work.

Paperback:

9781138023512 | Routledge, December 2, 2015, cover price $59.95

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The Intelligent Organisation offers a radical model of organisation based on the integration of structure, individuals and information. In this game-changing book, leading consultant John Beckford proposes a different way of designing organisations in order to transform their performance and capitalise on the potential offered by contemporary information capability. This book demonstrates how an organisation designed backwards from its customers provides optimised autonomy for individuals and integrated, coherent information. Drawing on ideas from management science, business information management, organisation theory and extensive professional practice, Beckford argues that organisations have not evolved to process and derive meaning from exponentially increasing availability of data, and that the use of data for optimum performance requires fundamental organisational changes, not incremental improvement. Beckford demonstrates how to effect these changes in real practice and the positive results these changes can yield, as well as the challenges in implementation and how to work around them.Beckford’s style is lively and direct, but his arguments are academically rigorous, striking a persuasive balance between accessibility and authority. The text is supported by case studies throughout and a dedicated website, www.intelligentorganisation.com, with support materials for lecturers. The Intelligent Organisation will be of significance to Masters and Undergraduate students reading Business Studies, Information Systems, Business Information Systems, Computer Science, Business Management and Management Science.

Hardcover:

9781138847040 | Routledge, October 14, 2015, cover price $160.00

Paperback:

9781138847071 | Routledge, October 12, 2015, cover price $59.95 | About this edition: The Intelligent Organisation offers a radical model of organisation based on the integration of structure, individuals and information.

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Product Description: Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs...read more

Hardcover:

9780814436615 | 2 edition (Amacom Books, November 4, 2015), cover price $37.95 | About this edition: Baffled by repeated mistakes in your department?
9780814414781 | Amacom Books, February 17, 2010, cover price $32.95 | About this edition: Baffled by repeated mistakes in your department?

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