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Bibliographic Detail
Publisher
Kogan Page Ltd
Publication date
February 1, 2009
Pages
319
Binding
Hardcover
Book category
Adult Non-Fiction
ISBN-13
9780749450885
ISBN-10
0749450886
Dimensions
1 by 6.75 by 9.75 in.
Weight
1.62 lbs.
Availability§
Publisher Out of Stock
Published in
Great Britain
Original list price
$49.95
§As reported by publisher
Amazon.com says people who bought this book also bought:
Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition) | Call Center Rocket Science
Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition) | Call Center Rocket Science
Summaries and Reviews
Editions
Hardcover
The price comparison is for this edition
from Kogan Page Ltd (February 1, 2009)
9780749450885 | details & prices | 319 pages | 6.75 × 9.75 × 1.00 in. | 1.62 lbs | List price $49.95
Paperback
With George Miller (other contributor) |
5th edition from Prentice Hall (November 1, 1997); titled "The Prentice Hall Reader"
9780136279020 | details & prices | 5.75 × 8.75 × 1.25 in. | 1.45 lbs | List price $37.00
This edition also contains The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres, The Prentice Hall Reader
This edition also contains The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres, The Prentice Hall Reader
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