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The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Paperback
With George Miller (other contributor) |
5th edition from Prentice Hall (November 1, 1997); titled "The Prentice Hall Reader"
9780136279020 | details & prices | 5.75 × 8.75 × 1.25 in. | 1.45 lbs | List price $37.00
This edition also contains The Call Centre Training Handbook: A Complete Guide to Learning & Development in Contact Centres, The Prentice Hall Reader
This edition also contains The Call Centre Training Handbook: A Complete Guide to Learning & Development in Contact Centres, The Prentice Hall Reader
Miscellaneous
from Kogan Page Ltd (February 1, 2009)
9780749455989 | details & prices | 336 pages | List price $49.95