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service industries management matches 28 work(s)
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Product Description: This book focuses on complex services, that is, services embodying the knowledge and capabilities of professionals, sought because of the client’s lack of knowledge or skills in specialized fields. This book is also concerned with the many organizations, such as hospitals and banks, that provide services requiring a mixture of professional and other services to produce the results that customers or clients need...read more
Hardcover:
9780873899161 | 3 edition (Asq Pr, August 14, 2015), cover price $99.00 | About this edition: This book focuses on complex services, that is, services embodying the knowledge and capabilities of professionals, sought because of the client’s lack of knowledge or skills in specialized fields.
Paperback:
9780873898003 | 2 edition (Asq Pr, December 3, 2011), cover price $25.00 | About this edition: A process is a system of activities (together with the associated resources) that takes an input and transforms it into an output of greater value for a customer.
Hardcover:
9781626565845 | Berrett-Koehler, September 1, 2015, cover price $34.95
Hardcover:
9781634849876 | Nova Science Pub Inc, May 25, 2016, cover price $190.00
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