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service industries management matches 28 work(s)
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Hardcover:
9780749419547 | Gardners Books, December 25, 1996, cover price $41.10
Hardcover:
9781441916273 | 1 edition (Springer Verlag, May 4, 2010), cover price $219.00
Product Description: With the rise in deregulated service-based economies in developed countries over the last forty years, an understanding of the marketing of services is essential to the marketing student, researcher, and practitioner. This four-volume collection is structured around the evolution of services marketing scholarship from 1970 to the present, giving an unprecedented, detailed account of the relationship between the theory and practice of services marketing and the changing social, economic, and technical environments over time...read more
Hardcover:
9781849205740 | Sage Pubns Ltd, November 1, 2010, cover price $1030.00 | About this edition: With the rise in deregulated service-based economies in developed countries over the last forty years, an understanding of the marketing of services is essential to the marketing student, researcher, and practitioner.
Hardcover:
9781422133316 | Harvard Business School Pr, February 7, 2012, cover price $32.00
Paperback:
9781118156308 | Reprint edition (John Wiley & Sons Inc, January 11, 2012), cover price $34.95
Product Description: The provision of services in both public and private sectors has increased dramatically over the last decade and a half. Â Many economies have shifted to a predominantly services model, leaving manufacturing and agriculture in their shadow...read more
Hardcover:
9781466600775, titled "Service Science Research, Strategy and Innovation:: Dynamic Knowledge Management Methods" | Business Science Reference, January 31, 2012, cover price $185.00 | About this edition: The provision of services in both public and private sectors has increased dramatically over the last decade and a half.
Product Description: This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognizing the fact that users are innovators and, as such, services develop while in use...read more
Hardcover:
9780857931955 | Edward Elgar Pub, February 12, 2012, cover price $186.00 | About this edition: This book demonstrates pioneering work on user-based service innovation using an analytical framework.
Product Description: Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees...read more
Paperback:
9781586442477 | Society for Human Resource, March 30, 2012, cover price $32.95 | About this edition: Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees.
Hardcover:
9781466609488 | Idea Group Reference, April 30, 2012, cover price $175.00
Hardcover:
9780071790352 | 2 edition (McGraw-Hill Professional Pub, May 23, 2012), cover price $40.00
Hardcover:
9781466615830 | Business Science Reference, May 31, 2012, cover price $185.00
Hardcover:
9780736096416 | Har/psc edition (Human Kinetics, August 1, 2012), cover price $59.00
Hardcover:
9781439867341 | CRC Pr I Llc, August 15, 2012, cover price $125.95
Paperback:
9780273740483 | 4th edition (Prentice Hall, October 9, 2012), cover price $148.55
Product Description: This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector...read more
Hardcover:
9781781007860 | Edward Elgar Pub, November 12, 2012, cover price $206.00 | About this edition: This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector.
Paperback:
9781781006221 | Edward Elgar Pub, November 12, 2012, cover price $69.95 | About this edition: Comprehensive, accessible text for postgraduate and MBA students of service operations and undergraduates specializing in hospitality, tourism and the public sector.
Product Description: Leading a professional service firm is difficult enough in good times, and it is all the more risky in difficult ones. In Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too David Kuhlman, a highly respected management consultant to many of the worldâs top firms, gives an informed view on how those in professional services can achieve the same success as best-in-class firms...read more
Paperback:
9781590799574 | Select Books Inc, March 19, 2013, cover price $16.95 | About this edition: Leading a professional service firm is difficult enough in good times, and it is all the more risky in difficult ones.
Product Description: Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems.Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services...read more
Hardcover:
9781466638945 | Business Science Reference, April 30, 2013, cover price $185.00 | About this edition: Within global commerce, services and management play a vital role in the economy.
Hardcover:
9780133088779 | Financial Times Management, June 11, 2013, cover price $89.99
Paperback:
9780133088854 | Stu wkb edition (Financial Times Management, June 13, 2013), cover price $44.99
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
Hardcover:
9780071809931 | McGraw-Hill, June 26, 2013, cover price $28.00
Hardcover:
9781466505902 | 2 edition (CRC Pr I Llc, October 23, 2013), cover price $94.95
Paperback:
9781606496268 | Business Expert Pr, September 15, 2013, cover price $59.95
Product Description: Modern corporations face a variety of challenges and opportunities in the field of sustainable development. Properly managing assets and maintaining effective relationships with customers are crucial considerations in successful businesses...read more
Hardcover:
9781466646711 | Igi Global, October 31, 2013, cover price $185.00 | About this edition: Modern corporations face a variety of challenges and opportunities in the field of sustainable development.
Hardcover:
9780199696086 | Oxford Univ Pr, January 28, 2014, cover price $90.00
Hardcover:
9781472427915 | Gower Pub Co, May 8, 2015, cover price $119.95
Hardcover:
9781466684966 | Business Science Reference, August 31, 2015, cover price $255.00
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