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Cover for 9780814430293 Cover for 9780230340275 Cover for 9780071447331
Emotional Intelligence for Sales Success: Connect With Customers and Get Results
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By Jill Konrath (foreword by)
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Paperback:

9780814430293 | Amacom Books, November 1, 2012, cover price $17.95

Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers
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By Mark Ingwer
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Hardcover:

9780230340275 | Palgrave Macmillan, May 15, 2012, cover price $41.00

Clients, Clients, and More Clients: Create an Endless Stream of New Business With the Power of Psychology
By Larina Kase
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Paperback:

9780071770750 | McGraw-Hill, September 20, 2011, cover price $20.00

Dimensional Selling
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Product Description: A powerful, behavioral-based approach to closing sales Called dimensional selling, the Q4 model evaluates customers' specific behavioral patterns. It enables sales professionals to tailor presentations to personality traits, thereby forging strong bonds of trust and enduring relationships with customers...read more
By V. Ralph Buzzotta and Robert Eugene Lefton
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Hardcover:

9780071447331 | McGraw-Hill, December 10, 2004, cover price $19.95 | About this edition: A powerful, behavioral-based approach to closing sales Called dimensional selling, the Q4 model evaluates customers' specific behavioral patterns.

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