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Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers
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Hardcover
from Palgrave Macmillan (May 15, 2012)
9780230340275 | details & prices | 235 pages | 6.50 × 9.50 × 1.25 in. | 1.28 lbs | List price $41.00