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Joseph A. Michelli has written 14 work(s)
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Hardcover:
9780071806305 | McGraw-Hill, December 8, 2015, cover price $27.00
Product Description: When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings...read more
CD/Spoken Word:
9781480595842 | Unabridged edition (Brilliance Audio Lib Edn, January 6, 2015), cover price $62.97 | About this edition: When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company.
Product Description: When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings...read more
CD/Spoken Word:
9781480595828 | Unabridged edition (Brilliance Audio, January 6, 2015), cover price $19.99 | About this edition: When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company.
Product Description: ¡Sé un líder empresarial!Conoce los principios de liderazgo que llevaron a Starbucks a convertirse en una de las marcas más exitosas de la actualidad.Starbucks, la fórmula del éxito, ofrece una perspectiva sobre los principios de liderazgo que impulsaron el resurgimiento de la icónica compañía durante la crisis económica...read more
Paperback:
9786071131652, titled "Starbucks, la fórmula del éxito / Leading the Starbucks Way: 5 Principios Probados Para Crear Sinergia Con Tus Clientes, Tus Productos Y Tu Personal" | Aguilar, July 29, 2014, cover price $15.99 | About this edition: ¡Sé un líder empresarial!
Hardcover:
9780071749589 | McGraw-Hill, September 8, 2011, cover price $25.00
Product Description: ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives...read more
CD/Spoken Word:
9781480595897 | Unabridged edition (Brilliance Audio Lib Edn, August 5, 2014), cover price $59.97 | About this edition: ZAPPOS.
Hardcover:
9780071801256 | McGraw-Hill, September 3, 2013, cover price $25.00
CD/Spoken Word:
9781480595798 | Unabridged edition (Brilliance Audio Lib Edn, May 6, 2014), cover price $62.97
CD/Spoken Word:
9781480595804 | Mp3 una edition (Brilliance Audio Lib Edn, May 6, 2014), cover price $39.97
Hardcover:
9780071773546 | McGraw-Hill, May 3, 2011, cover price $28.00
Product Description: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there — the partners — and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way...read more
Hardcover:
9780071477840 | McGraw-Hill, November 1, 2006, cover price $28.00
CD/Spoken Word:
9781933309644 | Abridged edition (Amer Media Intl - McGraw Hill audio, September 1, 2007), cover price $28.00 | About this edition: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there — the partners — and the special experience they create for each customer.
Product Description: ¿Cómo pudo Starbucks tomar un producto común y corriente como el café y transformarlo en un éxito empresarial extraordinario a nivel mundial? Después de explorar durante 18 meses en el mundo de Starbucks. de escuchar lo que dicen sus directivos y de observar lo que hacen ellos y sus socios...read more
Hardcover:
9789584501080 | Norma S A Editorial, June 30, 2007, cover price $19.95 | About this edition: ¿Cómo pudo Starbucks tomar un producto común y corriente como el café y transformarlo en un éxito empresarial extraordinario a nivel mundial?
Hardcover:
9781401300616 | Hachette Books, July 1, 2004, cover price $22.00 | About this edition: The true story of a small fish market depicted in the best-selling parable 'FISH!
CD/Spoken Word:
9780739311561 | Abridged edition (Random House, July 29, 2004), cover price $19.95 | About this edition: The true story of a small fish market depicted in the best-selling parable 'FISH!
Paperback:
9780944634493 | Love & Logic Pr, March 1, 1998, cover price $11.95
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