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The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
By Joseph A. Michelli and Dick Hill (narrator)
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Jump down to see edition details for: Hardcover | CD/Spoken Word
Bibliographic Detail
Publisher Amer Media Intl - McGraw Hill audio
Publication date September 1, 2007
Binding CD/Spoken Word
Edition Abridged
Book category Adult Non-Fiction
ISBN-13 9781933309644
ISBN-10 1933309644
Dimensions 1 by 5.25 by 7.50 in.
Weight 0.40 lbs.
Availability§ Unable to Locate Publisher
Original list price $28.00
Other format details audio
§As reported by publisher
Summaries and Reviews
Amazon.com description: Product Description: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there — the partners — and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way.

Editions
Hardcover
Book cover for 9780071477840
 
from McGraw-Hill (November 1, 2006)
9780071477840 | details & prices | 208 pages | 5.50 × 8.25 × 0.75 in. | 0.85 lbs | List price $28.00
CD/Spoken Word
Book cover for 9781933309644
 
The price comparison is for this edition
With Dick Hill (other contributor) | Abridged edition from Amer Media Intl - McGraw Hill audio (September 1, 2007)
9781933309644 | details & prices | 5.25 × 7.50 × 1.00 in. | 0.40 lbs | List price $28.00
About: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there — the partners — and the special experience they create for each customer.

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