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The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Hardcover
from McGraw-Hill (November 1, 2006)
9780071477840 | details & prices | 208 pages | 5.50 × 8.25 × 0.75 in. | 0.85 lbs | List price $28.00
CD/Spoken Word
With Dick Hill (other contributor) |
Abridged edition from Amer Media Intl - McGraw Hill audio (September 1, 2007)
9781933309644 | details & prices | 5.25 × 7.50 × 1.00 in. | 0.40 lbs | List price $28.00
About: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there — the partners — and the special experience they create for each customer.
About: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there — the partners — and the special experience they create for each customer.