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Bibliographic Detail
Publisher
Management Pocketbooks
Publication date
August 1, 2010
Binding
Paperback
Book category
Adult Non-Fiction
ISBN-13
9781906610234
ISBN-10
1906610231
Published in
Great Britain
Original list price
$14.70
Summaries and Reviews
Amazon.com description: Product Description: Resistance, with its unproductive cycle of challenge and conflict, frequently stifles new ideas and holds back change. The Handling Resistance Pocketbook looks at the reasons why people resist, how you can identify the level of their resistance and, vitally, the tactics you can adopt to handle the resistance in a positive, respectful and productive way. To engage positively with resistance and manage it effectively you must first understand it. Author Dr Mike Clayton's innovative 'onion model' gives readers a clear and succinct insight into the different layers of resistance and for each 'layer' he suggests practical steps for tackling the issues. For the trainer there are tips on handling resistance to learning, for the salesperson there is advice on overcoming objections to sales pitches and for the team leader there are strategies for implementing change and gaining acceptance of new ideas. From the author of the Management Models Pocketbook.
Editions
Paperback
The price comparison is for this edition
from Management Pocketbooks (August 1, 2010)
9781906610234 | details & prices | List price $14.70
About: Resistance, with its unproductive cycle of challenge and conflict, frequently stifles new ideas and holds back change.
About: Resistance, with its unproductive cycle of challenge and conflict, frequently stifles new ideas and holds back change.
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