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Customer Winback: How to Recapture Lost Customers and Keep Them Loyal
By Jill Griffin; Martha Rogers; Don Peppers; Michael W. Lowenstein
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Paperback
Book cover for 9780787946678
 
from Jossey-Bass Inc Pub (March 1, 2001)
9780787946678 | details & prices | 314 pages | 6.00 × 9.50 × 1.25 in. | 1.35 lbs | List price $38.00
Miscellaneous
Book cover for 9780787959449
 
1 edition from Jossey-Bass Inc Pub (February 28, 2002)
9780787959449 | details & prices | 314 pages | List price $29.95