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Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results
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Paperback
Book cover for 9780814417157
 
from Amacom Books (September 14, 2011)
9780814417157 | details & prices | 214 pages | 7.50 × 9.25 × 0.75 in. | 1.05 lbs | List price $24.00