Product Description: What has been the impact of deregulation and a rapidly changing socio-economic environment on the professions? The cross-disciplinary contributions to this volume examine the changing role of the professions.

Product Description: Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues...read more

Product Description: Fiona Westwood provides practical tools and techniques aimed at harnessing the intellect and energy of professionals to achieve buy-in and commitment to change in their firms.

Product Description: For too long, professional services firms have relied on the “producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels...read more

Product Description: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals...read more

Product Description: "In this third revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people...read more

Product Description: In today's knowledge-based economy, service professionals, such as consultants, lawyers, accountants, architects, advertising agencies, IT specialists, and financial advisors, face a dazzling array of opportunities and challenges...read more

Product Description: 'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals, teams, and departments...read more (view table of contents, read Amazon.com's description)

In recent years the professions have undergone radical transformation. With the advent of rapidly changing markets, more sophisticated and demanding clients, deregulation and increased competition, the generalist professional partnerships have given way to larger, more corporate forms of organization, comprising increasingly autonomous specialist business units.This volume critically examines these changes through an examination of the archetypes which characterize accounting, health care and law practitioners. With examples drawn from Australia, Canada, the UK and the USA, Restructuring the Professional Organization will be of interest to all students of organization studies seeking to understand the issues and problems confronting the professions as they move to the new millennium.Topics covered include:* a review of the models of professional organization*drivers of change in professional organizations* internal dynamics of changes in these organizations* new organizational forms and archetypes.

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Product Description: By means of case studies in schools and hospitals, this text describes and evaluates the current issues faced by both education and health professionals. It argues that much can be learned by comparing the experiences of the two groups, and suggests ways in which education and health workers can respond positively to the changes of recent years to ensure that essential services are maintained and improved...read more (view table of contents, read Amazon.com's description)

Product Description: The professional service industry (including finance, marketing, insurance, banking, and consultancy industries) is a rapidly growing and highly profitable sector of advanced economies. The sector itself is beginning to be viewed as one which offers lessons for other firms about how to manage people and intangibles...read more (view table of contents, read Amazon.com's description)

Exploring the relationship among knowledge, intellect, science, and technology, the authors use real-life examples from a range of geographic and industrial sectors to show managers and executives how they can use knowledge to further their companies' growth and productivity. 17,500 first printing. (view table of contents)

Product Description: This is a resource book for practice managers and professionals in general. The text emphasizes eight management areas of importance to professional firms and highlights the need for their regular review. These areas are: commitment to quality service, vision and planning, decision-making, finance, marketing, communication, leadership and information technology...read more

Product Description: This is an advanced text aimed at students and researchers in universities and at practicing audit managers in accounting firms. Based on research in the United States, it applies Bayesian statistical techniques to the management ofrisk in auditing procedures...read more