SUPERANNO U.S. Department of Labor data shows that the number one reason people leave their jobs is that they do not feel appreciated. Customer loyalty is also based on feeling appreciated--and many customers are feeling under-appreciated these days. Backed by scientific data and real world examples, The Power of Appreciation in Business is packed with specific appreciation techniques to combat employee apathy, poor performance, low motivation, stress, scant company loyalty, customer indifference, and customer rage. Original.

Based on a five-step approach to developing an 'appreciative mindset,' this guide to postive thinking shows readers how to achieve this elusive state using scientific references, real life examples, worksheets, and quizzes to introduce readers the concept and incorporate it into their lives. Original. (view table of contents)

Describes successful techniques of persuasion used by lawyers in the courtroom and explains how to use them in other business and personal situations

Describes the techniques of persuasion used by successful lawyers and explains how to use them in personal and business situations