Product Description: In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management.The issues the book addresses are central in the field today:* The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"* The nature of knowledge processing* Information management or knowledge management?* Three views on the evolution of knowledge management* The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems* Is culture a barrier in knowledge management?* The Open Enterprise and accelerated sustainable innovation* Portals* How should one evaluate KM software?* Intellectual Capital* Measuring the impact of KM initiatives on the organization and the bottom line* KM and terroris...read more (view table of contents, read Amazon.com's description)

Product Description: Is the Enterprise Information Portal (EIP) knowledge management's killer app? Leading expert Joseph M. Firestone, the first author to formulate the idea of the Enterprise Knowledge Portal, breaks new ground and looks to the future with a practical, but comprehensive approach to enterprise portals and their relationship to knowledge management...read more (view table of contents, read Amazon.com's description)