Product Description: This unique book focuses upon service design, including retail and multi-channel marketing matters pertinent to the current age where physical contact with consumers has resurfaced as an enduring part of the marketing and branding landscape - complementary to online and virtual worlds...read more

Product Description: What determines where people shop? Why would shoppers visit one shopping centre rather than another? Developers, backers, planners and Government will wish to estimate the viability of proposed new centres. Developers wish to plan, build and/or improve shopping centres to maximize profitable retail sales and shopper satisfaction...read more

Product Description: Most experts agree that the advent of internet retailing has transformed the marketplace, but until now students of the subject have had to search far and wide for comprehensive up-to-date analyses of the new business landscape. Coverage of the recent dot-com boom and bust obscured the fact that e-retailing is now firmly established in global business, promising growth rates that will continue to rise globally...read more

Struggling to prevent an emotional breakdown, Assistant District Attorney Susan Givens witnesses a violent murder that places her at the top of a drug lord's hit list as she begins prosecution of a corrupt banker. By the author of Given the Crime. Reprint.

Single mom and D.A. lawyer Susan Given, the head of the Asset Forfeiture Unit, finds herself targeted by the Mob and old adversaries, including a former fling who would give her a crash-course in pulp-fiction crime fighting. Reprint.

Charlotte Stewart travels to Shanghai in 1870, only to learn that her parents have been murdered, and stays on hoping to avenge their deaths