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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
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Bibliographic Detail
Publisher Jossey-Bass Inc Pub
Publication date September 9, 2008
Pages 190
Binding Paperback
Book category Adult Non-Fiction
ISBN-13 9780470448212
ISBN-10 0470448210
Dimensions 0.75 by 6 by 8.75 in.
Weight 0.75 lbs.
Original list price $44.00
Summaries and Reviews
Book cover for 9780787961565
1 edition from Jossey-Bass Inc Pub (May 21, 2003)
9780787961565 | details & prices | 190 pages | 6.50 × 9.25 × 0.75 in. | 0.90 lbs | List price $32.95
About: Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of Convenience Stores, Ritz Carlton, Scandinavian Airline Systems, Sterling Pulp Chemicals, and Telia Mobile.
Book cover for 9780470448212
The price comparison is for this edition
from Jossey-Bass Inc Pub (September 9, 2008)
9780470448212 | details & prices | 190 pages | 6.00 × 8.75 × 0.75 in. | 0.75 lbs | List price $44.00
Book cover for 9780787970673
1 edition from Jossey-Bass Inc Pub (June 17, 2003)
9780787970673 | details & prices | 190 pages | List price $34.95

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