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Continual Service Improvement Itil, Version 3 | Key Element Guide Itil Service Transition | Key Element Guide ITIL Service Operation | Key Element Guide ITIL Service Design | Key Element Guide ITIL Service Strategy
Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.
About: The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.
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