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Continual Service Improvement Itil, Version 3
By
Gary Case
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Bibliographic Detail
Publisher
The Stationery Office/Tso
Publication date
July 30, 2007
Pages
221
Binding
Paperback
Book category
Adult Non-Fiction
ISBN-13
9780113310494
ISBN-10
0113310498
Dimensions
0.75 by 8.75 by 11 in.
Weight
1.90 lbs.
Availability§
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Published in
Great Britain
Original list price
$166.00
Subjects
§As reported by publisher
Amazon.com says people who bought this book also bought:
Service Operation Itil, Version 3 | Service Design, Itil, Version 3 | Service Transition, Itil, Version 3 | Service Strategy | The Visible Ops Handbook
Service Operation Itil, Version 3 | Service Design, Itil, Version 3 | Service Transition, Itil, Version 3 | Service Strategy | The Visible Ops Handbook
Summaries and Reviews
Summary
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this title also deals with issues surrounding service retirement.
Amazon.com description: Product Description: ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
Editions
Paperback
The price comparison is for this edition
from The Stationery Office/Tso (July 30, 2007)
9780113310494 | details & prices | 221 pages | 8.75 × 11.00 × 0.75 in. | 1.90 lbs | List price $166.00
About: Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements.
About: Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements.
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