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Powerful Phrases for Dealing With Difficult People: Over 325 Ready-to-use Words and Phrases for Working With Challenging Personalities
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Paperback
from Amacom Books (October 15, 2013)
9780814432983 | details & prices | 225 pages | 5.75 × 8.75 × 0.50 in. | 0.90 lbs | List price $10.95