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Planting Flowers, Pulling Weeds: Identifying Your Most Profitable Customers to Ensure a Lifetime of Growth
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Hardcover
from John Wiley & Sons Inc (January 1, 2002)
9780471035138 | details & prices | 256 pages | 6.50 × 9.50 × 1.00 in. | 1.25 lbs | List price $44.95
About: Introduces a powerful, ten-step approach to forging strong, life-long relationships with any company's most valuable customers Two former Dell executives turned Fortune 500 consultants reveal the incredibly successfully, ten-step program they instituted at the world's number-one PC manufacturer for finding profitable customers, building and maintaining lasting relationships with them, and allocating resources based on their bottom-line value: the Direct Impact Growth System.
About: Introduces a powerful, ten-step approach to forging strong, life-long relationships with any company's most valuable customers Two former Dell executives turned Fortune 500 consultants reveal the incredibly successfully, ten-step program they instituted at the world's number-one PC manufacturer for finding profitable customers, building and maintaining lasting relationships with them, and allocating resources based on their bottom-line value: the Direct Impact Growth System.
Miscellaneous
from John Wiley & Sons Inc (October 15, 2002)
9780471213048 | details & prices | 272 pages | List price $37.95