search for books and compare prices
Inbound Call Centers: Design, Implementation, and Management
Descriptions of each edition are found in brief where available. Click details & prices to get more information on a book or to find the best prices for the title.
Hardcover
from Artech House on Demand (January 1, 1993)
9780890066409 | details & prices | 6.50 × 9.50 × 0.75 in. | 1.00 lbs | List price $131.00
About: Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
About: Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.