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Inbound Call Centers: Design, Implementation, and Management
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Bibliographic Detail
Publisher
Artech House on Demand
Publication date
January 1, 1993
Binding
Hardcover
Book category
Adult Non-Fiction
ISBN-13
9780890066409
ISBN-10
089006640X
Dimensions
0.75 by 6.50 by 9.50 in.
Weight
1 lbs.
Original list price
$131.00
Summaries and Reviews
Editions
Hardcover
The price comparison is for this edition
from Artech House on Demand (January 1, 1993)
9780890066409 | details & prices | 6.50 × 9.50 × 0.75 in. | 1.00 lbs | List price $131.00
About: Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
About: Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
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