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Handbook of Service Science
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Hardcover
With James C. Spohrer (other contributor), Carl J. Schramm (other contributor), Cheryl A. Kieliszewski (other contributor), William J. Baumol (other contributor) |
1 edition from Springer Verlag (May 4, 2010)
9781441916273 | details & prices | 758 pages | 6.25 × 9.50 × 2.00 in. | 2.75 lbs | List price $219.00