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James C. Spohrer has written 6 work(s)
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Cover for 9781439870266 Cover for 9781461425946 Cover for 9781567500882 Cover for 9781567500899 Cover for 9780893917654 Cover for 9780805800029 Cover for 9780805800036
cover image for 9781439870266
Product Description: If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered...read more
By Louis E. Freund (editor) and James C. Spohrer (editor)

Hardcover:

9781439870266 | CRC Pr I Llc, July 11, 2012, cover price $87.95 | About this edition: If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered.

cover image for 9781461425946
Product Description: As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems...read more
By James C. Spohrer (editor)

Paperback:

9781461425946 | Springer Verlag, July 1, 2012, cover price $219.00 | About this edition: As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems.

MARCEL: Simulating the Novice Programmer (Cognition and Computing Series)

Hardcover:

9780893917654 | Intellect L & D E F A E, July 1, 1992, cover price $35.50 | About this edition: MARCEL: Simulating the Novice Programmer (Cognition and Computing Series)

Paperback:

9780893919924 | Intellect L & D E F A E, August 1, 1992, cover price $21.50

cover image for 9780805800036

Hardcover:

9780805800029 | Lawrence Erlbaum Assoc Inc, December 1, 1988, cover price $99.95

Paperback:

9780805800036 | Psychology Pr, December 1, 1988, cover price $98.95

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