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Call Center Performance Enhancement Using Simulation and Modeling
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Paperback
from Purdue Univ Pr (February 1, 2000)
9781557531827 | details & prices | 134 pages | 8.25 × 10.75 × 0.50 in. | 1.80 lbs | List price $53.95
About: A customer access center that is accessible anytime, anywhere, in any form, and for free is emerging as critical to global business strategy.
About: A customer access center that is accessible anytime, anywhere, in any form, and for free is emerging as critical to global business strategy.