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The 11th Commandment: Tranforming to "Own" Customers
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Hardcover
from John Wiley & Sons Inc (July 1, 1996)
9789996235092 | details & prices | List price $29.95
About: Offers advice to corporations on how to determine customers' needs and adapt to the constant and unpredictable changes customers go through
About: Offers advice to corporations on how to determine customers' needs and adapt to the constant and unpredictable changes customers go through