Product Description: The integration of mobile technology into the medical industry has revolutionized the efficiency and delivery of healthcare services. Once limited by distance and physical barriers, health professionals can now reach patients and other practitioners with ease...read more

Product Description: This volume illustrates the process of conducting interdisciplinary, multi-cultural research into the relationship between patient language use and chronic disease management. The ten chapters in this book provide a model for interdisciplinary research in health discourse from start to finish...read more

Product Description: The successful first edition of Leadership for Great Customer Service has become a definitive source for healthcare leaders seeking to transform their organizations approach to elevating and sustaining service excellence. The authors have continued to be highly sought-after speakers on customer service in healthcare since the book s publication ten years ago and have consulted with more than 100 healthcare institutions in that time, adding to the content and case studies of this new edition...read more

Product Description: Health investigation and treatment have moved from a clinician-centred approach to a patient-centred approach during the past few decades. Patients are now rightly regarded as empowered and informed users of health services, not passive recipients...read more

Product Description: Dr. Marty Makary is codeveloper of the life-saving checklist outlined in Atul Gawande's bestselling The Checklist Manifesto. As a busy surgeon who has worked in many of the best hospitals in the nation, he can testify to the amazing power of modern medicine to cure...read more

Dr. Marty Makary is codeveloper of the life-saving checklist outlined in Atul Gawande's bestselling The Checklist Manifesto. As a busy surgeon who has worked in many of the best hospitals in the nation, he can testify to the amazing power of modern medicine to cure. But he's also been a witness to a medical culture that routinely leaves surgical sponges inside patients, amputates the wrong limbs, and overdoses children because of sloppy handwriting. Over the last ten years, neither error rates nor costs have come down, despite scientific progress and efforts to curb expenses. Why? To patients, the healthcare system is a black box. Doctors and hospitals are unaccountable, and the lack of transparency leaves both bad doctors and systemic flaws unchecked. Patients need to know more of what healthcare workers know, so they can make informed choices. Accountability in healthcare would expose dangerous doctors, reward good performance, and force positive change nationally, using the power of the free market. Unaccountable is a powerful, no-nonsense, non-partisan diagnosis for healing our hospitals and reforming our broken healthcare system.

Learn about health and medicine in THE SOCIOLOGY OF HEALTH, ILLNESS, AND HEALTH CARE: A CRITICAL APPROACH, which presents a comprehensive overview of contemporary sociological topics and challenges readers to question their previously held beliefs about health, illness, and health care.

Product Description: An ever increasing number of codes of conduct, disciplinary bodies, ethics committees and bureaucratic policies now prescribe how health professionals and health researchers relate to their patients. In this book, Mark Henaghan argues that the result of this trend towards heightened regulation has been to undermine the traditional dynamic of trust in health professionals and to diminish reliance upon their professional judgement, whilst simultaneously failing to trust patients to make decisions about their own care...read more

Product Description: Providing a balanced, evidence-based discussion of whiplash and its associated disorders, Whiplash: A Patient Centered Approach to Management compiles information from many sources into a single, definitive reference. It clearly delineates rationales and procedures, covering cervical spine anatomy, neurology, kinesiology, epidemiology, patient history and assessment, imaging, soft tissue injuries, articular lesions, rehabilitation, and prognosis...read more

Product Description: Showing patients how much you care goes miles in obtaining patient trust and respect, and in helping patients respond well to treatment. Little things, like taking 15 minutes to have a conversation with the patient, offering comforting amenities in the office, or returning phone calls promptly will let patients know their health and well-being are a priority...read more

Product Description: In all branches of medicine, effective communication between health care professionals and patients, families and carers is essential to ensure first-class treatment. Increasingly public awareness of health issues and the ready availability of health information have lead the public to be more widely informed about common conditions and the treatments available...read more