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Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients
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Paperback
With Thom A. Mayer |
2 edition from Health Administration Pr (May 1, 2014)
9781567936421 | details & prices | 236 pages | 7.00 × 9.75 × 0.75 in. | 1.00 lbs | List price $78.00
About: The successful first edition of Leadership for Great Customer Service has become a definitive source for healthcare leaders seeking to transform their organizations approach to elevating and sustaining service excellence.
About: The successful first edition of Leadership for Great Customer Service has become a definitive source for healthcare leaders seeking to transform their organizations approach to elevating and sustaining service excellence.