Product Description: "The day this person left our company is considered an annual holiday!" This quote, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person...read more

Product Description: Making Work and Family Work investigates the difficult choices that contemporary employees must face when juggling work and family with a view to identifying the smart choices that all parties involved―society, employers, employees and families―should make to promote greater work–life balance...read more

Product Description: This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations.  Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology...read more

Product Description: The purpose of this book is to provide HR professionals and other business executives with key human capital measures. Yet for some HR professionals, when it comes to measuring activities around human capital, concrete measures can feel elusive...read more

Product Description: Many businesses and organizations are increasingly aware of the case for promoting gender equality, both within and outside their organizational boundaries. Evidence suggests that gender equality in the workplace boosts performance, and legal frameworks in many countries mandate specific action on gender inequality in the workplace...read more

Product Description: There are many books available covering the Training Within Industry (TWI) programs, but few include any unique material on adaptation or modification – This dearth of new has caused practitioners to alter the programs without understanding the underlying principles...read more

The aim of this book is to provide the coach or mentor with a wider portfolio of techniques and approaches to helping others than would normally be gained from practical experience or attending a course. In compiling these techniques, the authors have drawn on experience from their coaching and mentoring activities, and added to these with the help of other experienced professionals within the field. They have clustered these into a number of themes, which now make up the framework for the main body of this book.Techniques for Coaching & Mentoring is designed to offer the reader a range of interventions that they can employ when working one-to-one with others. The purpose is to enlarge the range of techniques that you can use in this important work of helping, and thus make it more effective, the book can be used in a number of ways:·As general preparation – thinking through a range of techniques that you might be faced with in the future and seeing the techniques offered here as extending the range of the possible. ·As specific preparation – if you feel stuck with a particular client, use the contents, index and flicking through the chapters as a means of finding something that may help to unlock possibility for the client. ·As an agenda for a course on coaching or mentoring where the various techniques for different stages can be used as a source for practice.

Product Description: By 2020, 40 percent of the workforce won’t want to be your employee. That means managers and executives have to forget the old recruit-and-search for-months methods to acquire talent and revise their perception that “talent” is only full-time employees...read more

In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation’s performance. Key topics covered include: Designing an appraisal system Identifying and developing talent Multi-level and multi-source feedback Appraising professionals Cultural challenges Evaluating and maintaining appraisal systems Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.

Written by Sandi Mann, a leading expert on managing upwards as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to form a successful relationship with your boss. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

Get 12 months FREE access to an interactive eBook* when you buy the paperback! (Print paperback version only, ISBN 9781473954199)  Reflecting the global nature of the workplace with its use of real world examples and case studies, Nick Wilton’s book is not another 'How to' of HRM in practice, but goes beyond the prescriptive approach to the practice of strategic HRM and encourages critical reflection to prepare students for the issues and dilemmas they could face in their careers.  Providing an introduction to the management of people in work organizations, it seeks to outline the purpose and operation of HRM activities in the 'real world', whilst situating practice in the context of associated debates and controversies played out in the parallel field of academic study. It adopts a critical perspective on the study and practice of HRM to provide the reader with an understanding not only of the potential for HRM to contribute to both improved organizational performance and individual well-being in the workplace, but also why it very often fails to achieve either of these positive outcomes and suggests that the management of people is not the exclusive preserve of HR specialists, but an area of interest or concern for all organizational actors. The new edition comes packed with features that encourage readers to engage and relate theory to practice including: - Management skills and attributes boxes outlining the required competencies of line managers and HR practitioners - HR in practice boxes illustrating how HRM theory works in real world practice - Ethical insights presenting ethical considerations for budding practitioners - Global insights highlighting practices around the world - Research insights inviting students to explore further academic research - Case Studies and Examples offering a more in-depth look at HRM across a variety of organizations - A free interactive eBook* featuring author videos, web-links interactive multiple choice questions, free SAGE journal articles, extended case studies and other relevant links, allowing access on the go and encouraging learning and retention whatever the reading or learning style. Aimed at students across the academic spectrum, whether studying on a specialist HRM or CIPD program of study, a generalist business and management programme or studying HRM as part of a programme in an unrelated discipline (such as engineering or humanities). *interactivity only available through Vitalsource eBook

Product Description: This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams...read more