Product Description: This competency-based hybrid text links communication theory to everyday skills and integrates coverage of intercultural communication and ethical issues into every chapter, giving students the chance to put what they learn into practice. (view table of contents, read Amazon.com's description)

Product Description: Language use and communication are pervasively and even intrinsically flawed, partial and problematic - this is the contention of this volume, which explores failures in interpersonal communication. Rather than approaching communication in terms of competence, effectiveness, efficiency and satisfaction, the contributors reassess key social contexts in terms of miscommunication rather than communication, failure rather than success...read more

Product Description: The provision of health care is, in large measure, a communicative act, The elderly constitute an increasingly large segment of our population, with unique communicative - as well as health care - needs. These premises are the foundation for this collection of essays by a group of scholars representing communication studies, gerontology, medicine, psychology and sociology...read more