Product Description: The lack of trust in our healthcare system brings ominous results, from decreasing health outcomes to increasing costs, from organization inefficiencies to a pervasive pattern of litigation. This will only worsen as healthcare becomes subject to greater market mechanisms, and as patients, providers, and payers view each other with increasing suspicion...read more

Product Description: If you built your reputation on trust, who would your competitors be? With the healthcare industry under increasing suspicion, hospitals and other healthcare providers must seek out ways of building trust, both within their organizations and throughout the community...read more

Product Description: First published in 1985. Routledge is an imprint of Taylor & Francis, an informa company.