Product Description: Bridging the gap between information system processes and online applications, this book offers a practical method for business or office process redesign and shows how simple models can be used to generate online services. The author explains the use of Office Process Redesign Language for determining how an office should be organized or re-organized...read more

Product Description: The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important business concern.Top management have begun to insist that much more attention be paid to the economic aspects of information systems...read more (view table of contents, read Amazon.com's description)