Marc Holzer and Richard Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting edge, not just including all the basic topics (OT, budgeting, HRM), but also reflecting new realities in public administration: Innovations in e-government The importance of new technology Changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources Public performance and accountability initiatives Public Administration has been crafted with student appeal in mind. Each of the book’s 14 chapters is generously and colorfully illustrated with cartoons, quotes, and artwork―all reinforcing the book’s theme that the field of PA is rooted in the cultural and political world. Each chapter is also supported with a listing of key terms, exercises, and additional resources.

Product Description: While there are many ways to collect information, many students have trouble understanding how to employ various research methods effectively. Since everyone learns and processes information differently, instructing students on successfully using these methods continues to be a challenge...read more

Product Description: Critical incidents all too often explode onto the social conscious and challenge our sense of security. This comprehensive handbook brings together a range of experts who provide a foundation for the field of critical incident analysis by examining specific incidents9/11, the Virginia Tech massacre, the H1N1 pandemic, the BP oil spill, and more--through various methodological and disciplinary lenses...read more