Product Description: Analytical Approaches to EMS provides the necessary foundation for effective and adaptive analysis of EMS systems and organizations. By applying the principles and practices in the book, the EMS manager, administrator, or provider can avoid common mistakes in decision making and problem solving...read more

Product Description: EMS Quality Management and Research is designed to be used as a starter manual for EMS managers seeking to build comprehensive knowledge of quality improvement (QI).   Teaching and Learning Experience Best practices and organizational stories throughout each chapter take learning far beyond theory and review of journal articles...read more