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Eric Laws has written 19 work(s)
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Product Description: The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific have been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e...read more
Hardcover:
9781780643250 | C A B Intl, December 29, 2014, cover price $160.00 | About this edition: The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general.
Product Description: Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change. Including twenty-two detailed case studies from around the world this book explores two key principles...read more
Paperback:
9781138881327 | Routledge, December 1, 2014, cover price $49.95 | About this edition: Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change.
Product Description: Advances in Service Network Analysis examines advances in the management and analysis of networks of organizations in service industries. In recent years recognition of the significance of inter-organizational networks for the provision of complex services, for example at tourist destinations, has stimulated discussion of numerous issues of theoretical and practical significance...read more
Hardcover:
9780415686648 | Routledge, November 2, 2011, cover price $145.00 | About this edition: Advances in Service Network Analysis examines advances in the management and analysis of networks of organizations in service industries.
Product Description: The history of modern tourism records many localized and some international crises characterized by extreme and sudden reduction in demand for specific destination areas or types of tourism product. Managerial responses to such events include both problem solving and market recovery steps, but these vary in effectiveness and recovery may be slow to occur after the initial problems are overcome...read more
Hardcover:
9781845930479 | C A B Intl, April 12, 2007, cover price $170.00 | About this edition: The history of modern tourism records many localized and some international crises characterized by extreme and sudden reduction in demand for specific destination areas or types of tourism product.
Product Description: Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, âKnowledge is power.â Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance...read more
Hardcover:
9780789034113 | Routledge, December 31, 2006, cover price $140.00 | About this edition: Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, âKnowledge is power.
Paperback:
9780789034120 | Routledge, November 14, 2006, cover price $62.95 | About this edition: Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, âKnowledge is power.
Product Description: The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research...read more
Hardcover:
9781845930127 | C A B Intl, November 30, 2006, cover price $160.00 | About this edition: The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality.
Product Description: Donât wait until itâs too late to learn how to manage a crisis situationThe impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels...read more
Hardcover:
9780789032072 | Haworth Pr Inc, May 31, 2006, cover price $49.95 | About this edition: The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies and natural disasters.
Paperback:
9780789032089 | Routledge, August 30, 2006, cover price $59.95 | About this edition: Donât wait until itâs too late to learn how to manage a crisis situationThe impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters.
Hardcover:
9780789027542 | Routledge, July 1, 2005, cover price $140.00
Paperback:
9780789027559 | Routledge, June 30, 2005, cover price $62.95
Hardcover:
9781844800544 | Cengage Learning, June 1, 2004, cover price $42.99
9780826468604 | Thomson Learning, December 1, 2003, cover price $110.00
Hardcover:
9781571673893 | Sagamore Pub Llc, April 1, 2004, cover price $16.95
Product Description: Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies, this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction...read more
Paperback:
9780851999951 | C A B Intl, February 24, 2005, cover price $70.00 | About this edition: Consumer satisfaction is a key issue for all those involved in tourism and hospitality services.
Hardcover:
9780750655040 | Butterworth-Heinemann, May 1, 2003, cover price $34.00
Product Description: An innovative and practical text book from one of the major names in academic tourism, it focuses on the huge importance of good marketing within the tourism industry by explaining why it is important and then demonstrating how it can be done...read more
Hardcover:
9780826453358 | Thomson Learning, February 1, 2003, cover price $119.99 | About this edition: Book by Laws, Eric
Paperback:
9780826453365 | Cengage Learning College, March 1, 2003, cover price $39.95 | About this edition: An innovative and practical text book from one of the major names in academic tourism, it focuses on the huge importance of good marketing within the tourism industry by explaining why it is important and then demonstrating how it can be done.
Product Description: Distribution is regarded as one of the most critical managerial decisions, which can actually determine the competitiveness and profitability of organizations. As the first book to cover this key tourism subject, Tourism Distribution Channels brings together a range of contemporary case-study material, providing the underlying theory as well as practical aspects from a range of sectors and regions around the world...read more
Hardcover:
9780826454690 | Thomson Learning Emea, February 1, 2002, cover price $149.99 | About this edition: Distribution is regarded as one of the most critical managerial decisions, which can actually determine the competitiveness and profitability of organizations.
Paperback:
9780826454706 | Cengage Learning College, February 1, 2002, cover price $54.95 | About this edition: Distribution is regarded as one of the most critical managerial decisions, which can actually determine the competitiveness and profitability of organizations.
Paperback:
9780713620412 | Continuum Intl Pub Group, January 30, 2001, cover price $55.00
Product Description: This text provides a systematic examination of past and prospective future trends in tourism. It brings together expert reviews of all the issues, and stimulates debate on the major challenges confronting the industry in the 21st century. (view table of contents, read Amazon.com's description)
Paperback:
9780826448286 | Cengage Learning, November 1, 2000, cover price $41.95 | About this edition: This text provides a systematic examination of past and prospective future trends in tourism.
Product Description: Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change. Including twenty-two detailed case studies from around the world this book explores two key principles...read more (view table of contents, read Amazon.com's description)
Hardcover:
9780415159982 | Routledge, July 1, 1998, cover price $264.00 | About this edition: Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change.
Product Description: Examines the relationships between tour operators, retail travel agencies, charter airlines, tourist destination, hotels and attractions operators in terms of their relative channel power. The text discusses other forms of tourism from these perspectives including cruising holidays and timeshare...read more
Paperback:
9780415113472 | Thomson Learning, December 1, 1996, cover price $29.99 | About this edition: Examines the relationships between tour operators, retail travel agencies, charter airlines, tourist destination, hotels and attractions operators in terms of their relative channel power.
Product Description: This text provides an introduction to the key issues involved in developing and managing destinations. Looking at such areas as tourist satisfaction and the impact of tourism and policies, it assesses the differing importance of tourism for residents, employees, investors and tourists...read more
Paperback:
9780415105910 | Routledge, June 1, 1995, cover price $41.99 | About this edition: This text provides an introduction to the key issues involved in developing and managing destinations.
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