Product Description: When Crisis Strikes...What To Do, What To Say, How To Help is chocked full of practical, simple, and fun suggestions! In it you will find: what to say and what not to say, tips for bringing tasty snacks and meals, step-by-step directions for writing a warm note, comforting the grieving, helping without hurting, choosing the right gift, planning a blood drive, fundraiser, or funeral reception, and much, much more...read more