Product Description: A fresh, detailed, and thoughtful examination of reference services in the context of evolving community information needs and habits, a changing technological landscape, and new search strategies.• Offers librarians new to reference services an easy-to-follow, up-to-date, and complete overview of the field in practical terms• Provides current information that will help librarians keep abreast of new resources, evolving patron needs and interests, and emerging best practices• Serves as an accessible and affordable guide for workshops and in-service training...read more

Product Description: Ever since the Affordable Care Act was signed into law, public library staff throughout the country have been working hard to provide access to information about the law while educating their communities about how implementation affects them...read more